Making real change happen means making real connections with real people. Time spent in your call center can be just as important as your strategy sessions. Joe Johnson, VP IT Transformation at Windstream, reveals how he approaches the improvement of the customer experience, not just through technology, but through real connections. Watch the Video (1:56)
On a personal note, digital transformation means evolving from a traditional to a contemporary IT leader. JP Saini, CIO of TRC, can attest to that. Learn more about his journey.Watch the Video.
Agile business intelligence is key to competitive differentiation and an insights-driven culture. This Forrester Research report describes how app development and delivery professionals can align BI initiatives to their organization.Download Report