Driving Change Through Data insights – Joseph Johnson, VP IT Transformation of Windstream
Making real change happen means making real connections with real people. Time spent in your call center can be just as important as your strategy sessions. Joe Johnson, VP IT Transformation at Windstream, reveals how he approaches the improvement of the customer experience, not just through technology, but through real connections. Watch the Video (1:56)
Bipin Jayaraj, CIO of Make-A-Wish Foundation knows that rolling up his sleeves and working among his organization allows him the empathy and opportunity to motivate members of his team to go above and beyond. See How.