Executive Perspectives


Driving Change Through Data insights – Joseph Johnson, VP IT Transformation of Windstream



Harvesting insights from data allows organizations to create exceptional customer experiences. Joseph Johnson, VP IT Transformation of Windstream, reveals how he pairs his company's data with the first-hand interactions he has with employees and customers. Watch the Video (1:47)

 

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Transforming the Customer Experience – Joe Johnson, VP IT Transformation of Windstream


Making real change happen means making real connections with real people. Time spent in your call center can be just as important as your strategy sessions. Joe Johnson, VP IT Transformation at Windstream, reveals how he approaches the improvement of the customer experience, not just through technology, but through real connections. Watch the Video (1:56)

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Let Your Work Inspire You - Bipin Jayaraj, CIO of Make-A-Wish Foundation

Bipin Jayaraj, CIO of Make-A-Wish Foundation knows that rolling up his sleeves and working among his organization allows him the empathy and opportunity to motivate members of his team to go above and beyond. See How. 

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Forbes Insights - 2,000 Days: The CIO's world in 2025
Over the next several years, chief information officers (CIOs) will see their roles radically change—to an extent that changes the cultures of their companies in turn.
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Michael Dell - Advice for Technology and Business Leaders
Michael Dell urges technology leaders, as well as business leaders, to put technology at the center of everything they do and to create the urgency needed to transform before their competitors do.
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