IT Modernization at Nebraska Medicine


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Nebraska Medicine is the most esteemed academic health system in the Omaha region, with 809 licensed beds at its two hospitals, more than 1,000 physicians, and 40 specialty and primary care clinics. In 2016, the IT team at Nebraska Medicine aimed to improve the quality and response time of our human resource management services for our regional health organizations. To accomplish this, we realized that we needed to modernize our infrastructure to be more scalable and reliable. We also had to address our operating model and culture to make sure it was even more focused on service delivery.

To get started, we worked with VMware to implement new technology and perform an assessment of our IT organizational structure and operational processes. The assessment helped us get a clear picture of our overall strategy and alignment with the business, service portfolio, organization and culture, operational processes, policies, and governance.

We took this learning and built a collaborative two-year roadmap to address any gaps. This roadmap will better equip our IT department to reliably deliver and support the growing technology needs of the business. It addressed not only technology improvements, but also transformation across our organizational model, operational model, and culture.

Among many of the things we learned throughout this process was that the IT leadership team, including myself, has to actively drive and promote business partnership in delivering the timely service improvements that our business needs to be successful. It was also important that each phase of our roadmap would deliver identifiable business value, and that we incorporate a plan to clearly communicate that value to the business and within our IT organization.

If you will be in Las Vegas later this month for VMworld, I hope you’ll join me and VMware consulting architect Theresa Stone to hear more about Nebraska Medicine’s IT modernization journey. The breakout session, “Nebraska Medicine: How We Built an IT Strategy to Be Scalable and Commercially Reliable,” will be held on Wednesday, August 30, from 2:00 p.m. to 3:00 p.m.

To read more about this session and add it your agenda, click here.

Nebraska Medicine: How We Built an IT Strategy to Be Scalable and Commercially Reliable – Session Details

Date: Wednesday, August 30
Time: 2:00 p.m. – 3:00 p.m.
Session type: Breakout session
Track: Leading Digital Transformation
Technical level: Business focus
Sessions hashtag: #LDT2938BU


About Author

Brian Lancaster is the vice president of information technology at Nebraska Medicine.

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