Many government employees see cloud services as efficient ways to boost collaboration and productivity. However, federal agencies are slow to migrate to the cloud because of security concerns—and as a result, employees often adopt cloud services on their own, creating shadow IT. Under the Federal Information Technology Acquisition Reform Act, federal CIOs must oversee sanctioned cloud services as well as shadow IT. This new requirement underscores the uncertainty about how employees are using cloud services within their agencies.
Photo credit: Mike Brown/iStock/Thinkstock