Site Help

Are you having technical trouble with our site? Check out these answers to some common questions. If you don’t find the answer you were looking for, please contact us.

Which browsers are supported by your site?

We have validated the CIO Vantage site across the following browsers:

  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Chrome v41
  • Chrome v42
  • Firefox 37
  • Safari 8.0.3
  • iOS 8.1 (iPhone and iPad)

I can’t view your site in Internet Explorer. It looks funky!

If you’re a VMware employee using Internet Explorer from inside the VMware firewall, you may experience problems displaying the site. Users outside the VMware VPN should not have this issue.

To fix this issue, compatibility mode should be off and the intranet site option should be unchecked.

1. Select “Compatibility View settings” from the Tools menu (see screenshot).

IE Compatibility View settiings

 

2. In the Compatibility View Settings pop-up window, set the options as shown in the screenshot below. Both checkbox options should be unchecked.

IE Compatibility View Settings window

 

 

 

Didn’t find the help you needed here? Please send us a note.