Creating New User Accounts Inside a Virtual Data Center

A virtual data center, or VDC, is a collection of compute, memory, storage, and bandwidth resources within a Dedicated Cloud that is typically isolated for use. Here, we look at how to create user accounts for people to use VDC resources.

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1. Add a User Account and Set Rights

You add user accounts from within *VMware vCloud Air. Before you start, you will need to have Account Administrator rights and know the following information:

  • An active email address for the user
  • The level of access that is appropriate to the user's role in the organization so you can set rights for the account.

To add a user account and set user rights:

  1. If you're not already logged in, go to and log in to vCloud Air.
  2. From the Dashboard, click the Users link in the upper right corner, and then click Add Individual User.

    You see the Add User window.

  3. In the First Name and Last Name boxes, enter the user's first and last names.

  4. In the Email and Confirm Email boxes, enter and confirm the user's email address.

  5. For Roles, select check boxes for the levels of access you want the user to have. For more information on the different roles and what they mean, go to "User Privileges by Role" in the vCloud Air User's Guide.

  6. Click Add User.
    vCloud Air sends an email message to the user with a link for the user to activate the account by logging in and setting a password.

2. User Activates a New User Account

From the activation email, the new user clicks the unique activation link provided. They will see a Welcome window to finalize their account setup.

  1. In the Password and Re-enter Password boxes, the new user enters and re-enters the password.
  2. The new user selects the I accept the Terms of Service check box, and then clicks Continue. They are logged in as a new user.

3. Reset and Manage the User Account

If a newly added user doesn't receive the notification email, has a problem activating the account, or forgets his or her password, you, as the administrator, can reset the account and resend the activation email.

To reset a new user account:

  1. On the Users tab, click the name of the new user, and then in the context menu, click View and Edit Details.

  2. In the View User window, you will find the Login URL link. You can copy the link location and resend it to the user, or you can click Reset Password to send a new activation email.

  3. To verify and manage the new user account as administrator:
  • Make sure you are logged into your administrator account.
  • Click the Users tab.
  • In the list of users, click the name of the new user.

In the context box, you see the status and settings for the new user.

4. Open the context menu next to the user's email address, and then click View and Edit Details.

5. In the View User window, review user details, and then click Edit User.

6. Optional: In the Edit User window, change any settings that need to be updated, and then click Save. Note that if you want to change the role from End User to another role, you must first clear the End User check box.

4. Verify User Access to the Virtual Data Center

To verify that the new user has access to the virtual data center:

  1. Click the Dashboard tab, and then click the virtual data center you want.
  2. Click the Users tab, and then make sure the user's name is in the list of users.