“If two million people all want to get tested on the same weekend, we need to be flexible and able to use the cloud as a backup. If the system then crashes, only the cloud solution is affected, and our core VMware operations are untouched.”
Alexander Hopfgartner, Head of IT, Notruf Niederösterreich
NNÖ Achieves Flexibility in Operating Emergency Control Center
Emergency call-handling specialist NNÖ has pioneered the use of IT among emergency service providers in all nine Austrian provinces and throughout Europe. All NNÖ workspaces are based on VMware technology, including VMware Horizon, which saves both money and time. This solution also enables the service to flexibly scale and guarantee operations of its control centers and Voice over Internet Protocol (VoIP) telephony systems. NNÖ is currently developing add-ons to its control center system using Google and AWS clouds, which will be deployed in a containerized environment.