Communication Service Providers (CSPs) are on the cusp of a dramatic change to becoming Digital Service Providers (DSPs) and an evolved service assurance strategy will play a central role in their transformation. Evolving service assurance with automation is the next and necessary step to meet the opportunities of SDN/NFV and embrace the opportunities that IoT and ultrabroadband networks, including 5G, will present.
VMware’s Smart Assurance delivers unified monitoring and service analytics for physical, virtual and cloud-based infrastructures. Read the white paper by IDC analyst Karl Whitelock, VP of Research for Communications Service Provider (Comms SP) industry practice and learn how Smart Assurance provides real-time visibility across all service tiers to increase operational efficiency, improve customer experience and optimize revenue.