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The 2020 CIO Report: Continuity, Resilience and Beyond


In early 2020, when COVID-19 appeared, strategies for sustaining business operations were placed in the spotlight. CEOs turned to their CIOs to spearhead the transition to a productive remote workforce, sustaining business operations, and strengthening organisational resilience in preparation for future disruptions.


To learn more, about how CIOs stepped up and identified priorities during these challenging times, VMware Australia and New Zealand commissioned research firm ADAPT to undertake qualitative in-depth interviews with 21 CIOs from local enterprise organisations.


The study was led by ADAPT CEO Jim Berry, Senior Analyst Peter Hind, Director of Strategic Research Matt Boon and Senior Research Strategist Aparna Sundararajan.

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