Activities

Success-Planning

Planning

Maps the optimal route for your technology journey to determine the right mix of VMware solutions and initiatives to achieve your objectives.

  • Identifies desired business and IT outcomes
  • Recommends technical capabilities and activities needed for success
Technology Assessment

Technology Assessment

Identifies gaps impeding your progress and provides prioritized recommendations for improvements.

  • Conducts best practice, interoperability and compatibility reviews
  • Performs a Technical Readiness Assessment
Solution Guidance

Solution Guidance

Assists with the development of a future state roadmap that advances your technology objectives based on the assessment of your capabilities and goals.

  • Provides guidance to scale out your environment
  • Recommends learning paths to upskill your IT team
Operations Optimization

Operations Optimization

Provides recommendations to improve efficiency, resiliency, security, and sustainability.

  • Analyzes performance metrics to identify areas where potential system degradation and bottlenecks can impact system health
  • Provides rightsizing and product optimization guidance
Peer Insights

Peer Insights

Provides periodic comparisons of operations and processes to known best practices of similar organizations using guidance from our product teams and years of experience. 

Forrester Total Economic Impact Study

VMware commissioned Forrester Consulting to interview thirteen customers to understand their challenges and the value they realized from their Technical Adoption Managers.

Download the Global Study

Download the Executive Summary

Download the Asia Pacific Study

Customer Stories

Peel Regional Police

"One of the reasons for working with VMware is that we see it as a technology leader. We value VMware’s expertise and vision."

 

Anthony Odoardi, Deputy Chief, Peel Regional Police

Suffolk County

Suffolk County

“Our Technical Account Manager is invested in our success.”

 

Peter Schlussler, IT Director for Suffolk County

Ochsner Health

Ochsner Health

"Our TAM has been instrumental to identifying potential problems or challenges, far into the future."

 

Huy Vu, Systems Engineer, Ochsner Health

Mary Washington Healthcare

Mary Washington Healthcare

"So really getting that full-fledged support of the product to be able to use it 100%… I could go from three pieces of software down to one. That’s allowed me to save hundreds of thousands of dollars a year."

 

Michael Miller, Enterprise Technical Architect, Mary Washington Healthcare

Technical Adoption Management

Network and Security

Take full advantage of your VMware network and security investments and your transformation to software-defined networking. Your IT operations can be made more effective and efficient with a VMware network expert embedded on your team who can provide guidance with load balancing, multi-cloud visibility and analytics, software defined networking, high-performance, reliable branch access and policy-driven command and control.

End User Computing

Receive guidance on the technical, tactical, and strategic aspects of your end user computing journey. We provide your organization with advice and expertise on VMware Workspace ONE, VMware Horizon, and productivity apps. Benefit from recommendations to help you improve operations, reduce risk and enhance end user experiences.

Cloud

Our approach is not about public, private or hybrid clouds or even “the cloud.” It is about your cloud—your enterprise’s journey to the right cloud model to match your business needs. Our holistic approach addressing infrastructure, applications, and operating model helps minimize disruption and ensure predictable outcomes. We can help you improve IT efficiency, enable faster time to market for application releases, and effectively manage and operate your environment.

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