VMware AirWatch has enabled Alfamart’s BYOD mobility strategy by streamlining the sharing of information and data to over 100,000 employees across the organization’s vast geographical footprint. Management-employee communications have improved significantly, from the sharing of critical information like management decisions and performance assessments, to new corporate and business policies, marketing collaterals on new promotions, product knowledge, and more. In turn, this has accelerated decision-making for Alfamart and its overall customer satisfaction.
“We have more than 100,000 employees across more than 10,300 stores located across Indonesia. With VMware AirWatch®, our employees can now easily access information, collaborate on their devices in a secure manner, and immediately respond to customer queries. Customer satisfaction has increased and we have enjoyed continued growth as a result.”
- Himawan Setiadi, IT Director, Alfamart
