SpringSource products purchased from VMware include VMware Gold or Platinum Support terms. For the best service, during the SpringSource integration transition, we ask that you log your support case directly on the SpringSource Support Portal.

Alternatively, your may call the VMware Support line at 1-877-4VMWARE (1-877-486-9273), and you will be able to select SpringSource Support as an option. You may also check our listing for alternate worldwide phone numbers.

Information about VMware Gold and Platinum Support can be found on the Support Options page.

You may access the SpringSource products through the SpringSource Support portal.

During the SpringSource integration transition, you will not see SpringSource license keys listed in the VMware license portal. You may access the SpringSource products through the SpringSource Support Portal.

If you have a support agreement with SpringSource, you will continue to access support using your existing support process. Find the appropriate portal here:

• SpringSource
• Hyperic

While SpringSource and VMware are merging operations, please use the following contacts:

• If you have a technical support question about the SpringSource products you purchased from VMware, please log a Support Request at the SpringSource Support Portal or through one of VMware’s toll free phone numbers.
• If you have a question regarding your order, please send your inquiry to SpringSource Sales

Access to the SpringSource portal requires an active subscription license that includes support.

• If you need to renew a support agreement originally purchased from SpringSource, please contact SpringSource Sales.
• If you purchased your SpringSource products from VMware and still cannot access the SpringSource Support Portal, please call VMware Support line at 1-877-4VMWARE (1-877-486-9273), and you will be able to select SpringSource Support as an option. You may also check our listing for alternate worldwide phone numbers.

SpringSource offers training in multiple locations. Please consult the SpringSource training page for more details.

Please consult the SpringSource website for system hardware requirements.

Please use your SpringSource Support Portal login to access documentation.

The SpringSource Community and Forums are open and active, as are the Hyperic Community forums.

If you are interested in purchasing a support agreement for an Open Source product like Tomcat or Groovy & Grails, please contact SpringSource directly.

If you have a current or expired agreement with SpringSource and wish to renew it, please contact SpringSource directly.

If you’re interested in purchasing a SpringSource product, please contact SpringSource or call 800-444-1935.