Take Control of Your Multi-Cloud Environment
73% of enterprises use two or more public clouds today. While multi-cloud accelerates digital transformation, it also introduces complexity and risk.
Simplicity Across Clouds Is Rare
91% of executives are looking to improve “consistency across [their] public cloud environments."
Applications Need to Be Modernized
68% of developers want to expand use of modern application frameworks, APIs and services.
Distributed Work Models Are Here to Stay
72% of enterprise employees are working from non-traditional environments.
Security Is a Top-Down Concern
Risk related to security, data and privacy issues remains the #1 multi-cloud challenge.
VMware Cross-Cloud™ services enable organizations to unlock the potential of multi-cloud with enterprise security and resiliency.
Multi-Cloud Spotlight
Modernize Faster Across Clouds
Modernize apps faster with a multi-cloud Kubernetes platform to help you build and run all apps consistently across clouds.
Get on a Faster Path to Prod
Build and deploy quickly and securely on any public cloud or on-premises Kubernetes cluster.
Simplify Kubernetes Operations
Build and operate a secure, multi-cloud container infrastructure at scale.
Pair with App Development Experts
Unlock value by modernizing your existing apps and building innovative new products.
App Platform
Build, run, secure, and manage all of your apps across any cloud with application modernization solutions and guidance from VMware.
11 Security Practices to Manage Container Lifecycle
Get recommended practices for DevSecOps teams that desire a more modern app methodology.
Solutions & Products
Multi-Cloud Spotlight
Power Every App on Any Cloud
Migrate to the cloud without recoding your apps. Modernize your infrastructure and operate consistently across the data center, the edge, and any cloud.
Scale Your Business & Innovate
Secure, run, and manage modern apps at scale, across clouds with consistent operations, higher speed, and reduced risks.
Accelerate Cloud Transformation
Modernize infrastructure, ops and apps to reduce cross-cloud complexity, lower costs, and improve security.
Empower a Hybrid Workforce
Enable anywhere work with broad effective security, a frictionless employee experience, and reduced cost and complexity.
Cloud & Edge Infrastructure
Run enterprise apps at scale with a consistent cloud infrastructure across public clouds, data centers and edge environments.
VMware Research: Multi-Cloud Strategies
Learn why enterprises find multi-cloud strategies critical for success.
Solutions & Products
Multi-Cloud Spotlight
Multi-Cloud & Anywhere Workspace
Empower your employees to be productive from anywhere, with secure, frictionless access to enterprise apps from any device.
Deliver an Engaging Experience
Put employees first with device choice, flexibility, and seamless, consistent, high-quality experiences.
Secure Today’s Anywhere Workspace
Ease the move to Zero Trust with situational intelligence and connected control points.
Automate the Workspace
Manage to outcomes — not tasks — with intelligent compliance, workflow and performance management.
Anywhere Workspace
Enable any employee to work from anywhere, anytime with seamless employee experiences.
Remote Work Is No Longer Optional
Shift from supporting remote work to becoming an anywhere organization.
Solutions & Products
Multi-Cloud Spotlight
Multi-Cloud Security & Networking
With connected security that delivers full visibility and frictionless operations, your apps and data are more secure with VMware, in any environment.
Secure & Connect Workloads
Operationalize consistent security and networking across apps, users, and entities with transparency built into our tools.
Protect APIs — the New Endpoints
Increase app velocity and centrally manage, secure, connect, and govern your clusters no matter where they reside.
Be Future-Ready
Get built-in threat intelligence spanning users, endpoints and networks to evolve your protection in a dynamic landscape.
Security & Networking
Deliver security and networking as a built-in distributed service across users, apps, devices, and workloads in any cloud.
Protect Your Multi-Cloud Environments
Discover the unique characteristics of malware and how to stay ahead of attacks.
Solutions & Products
Multi-Cloud Spotlight
Trusted Advisors on Multi-Cloud Journey
Partners are trusted advisors to guide customers’ journeys to multi-cloud, enabling digital innovation with enterprise control.
Work with a VMware Partner
Partners deliver outcomes with their expertise and VMware technology, creating exceptional value for our mutual customers.
Become a Partner
Together with our partners, VMware is building the new multi-cloud ecosystem positioned to become essential to our customers.
Partners
With thousands of partners worldwide, we are positioned to help customers scale their business, drive innovation and transform their customer experience.
Working Together with Partners for Customer Success
See how we work with a global partner to help companies prepare for multi-cloud.
Solutions
FAQs
VMware will offer support for a specified number of years from the general availability of a new Major Release subject to the Support and Subscription Terms and Conditions.
Product Specific Policies
Product
General Support (from General Availability)
Technical Guidance (from end of General Support)
Additional Policy Details
Product
VMware App Volumes
General Support (from General Availability) 2 years
Technical Guidance (from end of General Support) 1 year
Additional Policy Details N/A
Product
VMware Horizon Application Manager
General Support (from General Availability) 3 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details N/A
Product
VMware Horizon DaaS on Prem Platform
and
VMware Horizon DaaS Bundle
and
VMware Horizon DaaS Bundle
General Support (from General Availability) 2 years
Technical Guidance (from end of General Support) 1 years
Additional Policy Details Bugs and security issues will be addressed for the last two minor releases of a supported major version.
Product
VMware Horizon DaaS Bundle
General Support (from General Availability)
Technical Guidance (from end of General Support)
Additional Policy Details
Product
VMware Horizon FLEX Server
General Support (from General Availability) 18 months
Technical Guidance (from end of General Support) 1 year
Additional Policy Details N/A
Product
VMware Horizon Mobile
General Support (from General Availability) 3 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details N/A
Product
VMware Horizon View and (VMware View)
General Support (from General Availability) 5 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details Support periods are defined for releases of the View Connection Server. Most View Clients are versioned and shipped separately from View Connection Server releases, and are only supported under the terms of the server releases they are compatible with. While a server release is within its general support phase, new versions of existing clients will maintain backward compatibility with that supported server release. However it should be noted that features in newer releases will not be supported with older versions. The intent is to maintain the basic functionality of the oldest version without breaking compatibility.
Product
VMware Mirage
General Support (from General Availability) 3 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details N/A
Product
VMware ThinApp
General Support (from General Availability) 3 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details N/A
Product
VMware User Environment Manager
General Support (from General Availability) 2 years
Technical Guidance (from end of General Support) 1 year
Additional Policy Details N/A
Product
VMware Workspace Portal
General Support (from General Availability) 3 years
Technical Guidance (from end of General Support) 2 years
Additional Policy Details Starting with version 2.1, VMware has extended the general support phase for Workspace Portal to 3 years from a major release and the technical guidance phase to 2 years.
FAQ
Enterprise desktop FAQ
Has General Support for View 4.6 been extended?
Yes. Under the previous lifecycle policy, General Support for View 4 (including View 4.6) ended in November, 2012, (3 years after the General Availability of View 4.0). The lifecycle policy effective July 2012 has been retroactively applied to View 4, so its General Support phase has been extended to November 2014. VMware will continue to provide 4.6.x maintenance releases as needed up until that point. Two years of Technical Guidance will follow General Support, as per the current policy.
How will fixes/updates be distributed for View Clients?
Critical bug or security fixes for Clients will only be supplied via an update to the latest Client version; it should be noted that some Clients are only available through device-specific App-Stores, and maintenance of older client versions on such devices is impossible.
Will all the features of a new client release be available when running it against an older server version?
No. When an existing client is updated to a new version, it will remain compatible with older server versions that are still within the General Support phase. However, new client features may be disabled while connected to an older server. For example, a client that is updated while VMware View 5.1 is available will still work with a server from VMware View 4.6, but a feature that was newly introduced in VMware View 5.1 will not necessarily be expressed in the client.
When a new client type is first made available, will it be compatible with older server versions?
Server backward compatibility for new client types is provided at VMware’s discretion. When a brand new client type is released, it will be compatible with the latest shipping server version. VMware will not necessarily support running that new client against older server releases. For example, assume a brand new kind of tablet device (not iOS nor Android based) was released by a hardware vendor; if VMware created a brand new client type for the new device while VMware View 5.1 was available, client compatibility would be supported against VMware View 5.1, but not necessarily VMware View 5.0 or VMware View 4.6 versions.
When a new minor release comes out, how long with updates continue to be shipped for the preceding version?
Within the General Support phase, access to server, and guest OS updates, bug and security fixes will require a software update to the latest minor release version if said minor release has been generally available for more than 60 days. For example, if a critical bug is discovered in VMware View 5.0 and VMware View 5.1 has been available for more than 60 days, the fix for said bug will require an update to VMware View 5.1 or a subsequent 5.1.x maintenance release.
How are minor and maintenance releases affected when General Support ends for their associated major release?
When General Support ends for a Major Release, it also ends for all Minor and Maintenance releases within that Major Release family. For example, VMware View 4.0 was released in November 2009. Under this policy, General Support for the VMware View 4 family ends in November 2014. As of July 2012, VMware View 4.6.x maintenance releases may still be supplied to address critical bug and security issues. However, as of November 2014, the entire VMware View 4 family will move from General Support to 2 years of Technical Guidance and no additional VMware View 4.6.x maintenance releases or 4.6.x derived hot-patches will be supplied.