Overview

Skyline proactive intelligence helps you avoid problems before they occur and reduces the time spent on resolving active support requests. With just a few clicks you can increase team productivity and the overall reliability of your VMware environments. And it’s included in your active Production Support, Premier Support, Customer Success 360 or vRealize Cloud Universal subscription.

Supported Products and Solutions

Skyline supports VMware vSphere, NSX, vSAN, vRealize Operations, Horizon and VMware Cloud Foundation. Additionally, Skyline monitors VxRail and VMware Validated Designs solution deployments.

Automated Log Transfer

Using Skyline Log Assist is 17 times faster than uploading support request logs manually.

Rigorous Privacy and Security

Skyline is SOC 2 certified and transmits user data to secure VMware-maintained data centers and AWS-hosted services managed by VMware employees in the US. View our privacy policy.

Getting Started is Easy

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Select or Create an Organization

Set up your Skyline profile in just a few clicks.

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Set up Skyline Collector

Establish your collectors and connect your product end points.

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Access Skyline Advisor

Leverage powerful proactive findings and recommendations.

Explore Skyline

Take the Pressure Off IT with VMware Skyline

Maintaining business resiliency in today’s challenging environment requires a healthy, productive infrastructure. Get proactive to avoid issues and free time to focus on more strategic priorities and innovations.

Explore in Pathfinder 
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Get the Most Value From Proactive Support with VMware Skyline

Learn how to get the most value from Skyline by leveraging all of its features and benefits. Take and in-depth look at the capabilities and become a Skyline expert.

Explore in Pathfinder 
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Bring Management and Support Under One Roof

See how Skyline's integration with vRealize Operations Cloud helps you avoid issues and automate workflows in a unified management and support experience.

Explore in Pathfinder 
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Customer Testimonials

Allegis

Allegis

“Skyline makes the business safer.”
- Matt Szewczyk, Compute and Storage Team Lead

Read the blog article 
City of Sioux Falls

City of Sioux Falls

“I’m a fan of the Skyline interface, and Log Assist is a big time-saver.”
- Brandon Morris, System Administrator

Match

Match

“Skyline has been a force multiplier for us. It helps us have a smaller, but mighty team.”
Henry Lin, Lead Systems Admin

PSS Industrial Group

PSS Industrial Group

"We remediate potential issues identified by Skyline as as a result, we rarely have any technical problems."
- Vince Wood, IT System Engineer

Sky

Sky

“I really like how VMware listens to our feedback and uses it to make future enhancements.”
- James Cruickshank, Platform Engineer

E2CCB

E2CCB

"Skyline alerts us to potential issues we are not aware of, such as outdated servers, security vulnerabilities and inconsistent NTP settings.”
- Thomas VanSlambrouck, VMware Administrator & Data Architect

Avera

Avera Health

“Log Assist helps speed time to resolution.”
- Justin Bartling, Senior Systems Engineer

Katten

Katten

“In many cases, Skyline alerts us to potential security vulnerabilities even before our internal security team does.”
- Mansoor Hanif, Senior Infrastructure Engineer