As VMware continues to focus and invest in our customers' journey to cloud computing, we are focused on products that are consistent with this vision, such as VMware vCloud Director which offers a new way to provision infrastructure as an on-demand service. As a result, sales of Lifecycle Manager have been discontinued.

New sales of Lifecycle Manager will cease after 9/1/2010.

Phone support and access to maintenance updates will cease after 3/1/2012. Until then, there are no changes to the delivery of support.

Yes, customers who are current on Support and Subscription (SnS) will continue to have access to ongoing maintenance patches until the end-of-support date.

No, all service offerings will be discontinued following the end-of-availability.

Yes, customers are entitled to a refund of any SnS that will remain unused past 3/1/2012.

The Primary License Administrator should file a Customer Service Request.

Yes, the products will continue to function. Customers will just not have access to support and updates.