1. Go to www.vmware.com.


2. Select "Customer Connect" in the top right hand corner of the web page.

3. If you are a new customer, select "Register" and fill in the required fields. Existing customers should log in and skip to step 7.

 

4. Check your email for a Customer Connect activation email.

 

5. Click on "Activate Now" button in the email.

 

6. Enter your password and click "Continue". You will be redirected to customerconnect.VMware.com

 

7. For online support, please click the following link: How to file Support Request Online.