Q. What is the current offer?
A. VMware vRealize Operations Standard customers upgrading to either vRealize Operations Advanced or vRealize Suite Standard get 50% off on the upgrade.

Q. What are the requirements of this promotion?
A. Upgrade customers must have purchased vRealize Operations Standard and must be currently active on Subscription and Support (SnS) at the time of purchasing the eligible upgrades. Customers must also purchase the eligible upgrades during the promotion period.

Q. Is there a detailed SKU list posted for eligible products that must be purchased in-order-to take advantage of this promotion?
A. Yes

Q. What if I buy through a channel partner, will my order(s) be eligible?
A. Yes.

Q. Which customers are eligible for this promotion?
A. This promotion is available to all commercial, academic, and U.S. Federal end-user customers.

Q. Are promotion purchases eligible for VMware purchasing programs?
A. This promotion is eligible for the VMware Enterprise Purchasing Program (EPP), but is not eligible for VPP or TPP. This promotion cannot be combined with any other promotions or discounts for the same product.

Q. Do Academic discounts apply?
A. Yes.

Q. What is the timeframe for this promotion?
A. This promotion is available from October 31, 2018 through January 31, 2020 at 11:59 p.m. Pacific Time. If you are purchasing from a VMware authorized OEM partner, please contact your sales representative for additional information on availability.

Q. Which SKUs are associated with this Promotion?

A. The SKUs can be found on the “Eligible Product SKUs” page (https://www.vmware.com/promotions/2018-vrealize-operations-upgrade-skus.html)

Q. Is Subscription and Support (SnS) required?
A. SnS is required with purchase.

Q. Is SnS discounted?
A. Discounts are not offered for VMware SnS.

Q. Who can I contact if I have questions?
A. Please contact your VMware authorized reselling partner or VMware account representative if you have any questions.