VMware technical phone support is available to customers covered by a Support and Subscription contract. Our phones are primarily in place for situations where you have difficulty raising a support request. To create a new support request or to request an update or a severity uplift on an existing support request please use the functionality on our support portals. Customer Support is delivered primarily in English except where local language availability is noted. Most phone numbers listed below are toll-free. Please have your Customer Number ready when calling for support.
U.S. / Headquarters
English Language Support
877 486 9273 - Support
650 475 5345 - Local
877-869-2730 – U.S. Federal Customers
Note: U.S. Federal customers who are entitled to U.S. Federal Technical Support should file support requests using the exclusive U.S. Federal Technical Support phone number. To learn more, please visit the U.S. Federal Technical Support page.