Horizon Cloud with Hosted Infrastructure Setup Form: A Step-by-Step Guide

 

Get started with Horizon Cloud quickly and easily by following this step-by-step guide to complete the Horizon Cloud with Hosted Infrastructure setup form.

Once you subscribe to Horizon Cloud, you will receive an email with a link to the form. Login with your MyVMware account to get started. This guide provides answers to some of the most commonly asked questions when filling out the form. If you have any questions about this guide or filling out the Horizon Cloud with Hosted Infrastructure setup form, please contact your VMware representative for assistance.

For more information about Horizon Cloud with Hosted Infrastructure, please review the Deployment Considerations and Networking Overview white papers under Plan & Design.

Note: Please ensure that a representative from each key team involved in your project reviews the form.

1. GENERAL

Your tenant name, which is typically your customer name, and the data center you will be provisioned into will automatically be displayed here.

Access

How would you like to access your desktops?

Select Horizon Cloud URL if you want to use VMware’s public DNS name (yourname.horizon.vmware.com) along with VMware’s SSL certificates.

Select Corporate Subdomain if you want to use your DNS name (desktops.customer.com) and provide VMware the SSL certificates for your DNS Domain in Apache2 format that contains the appropriate .crt files and the private .key file, along with creating internal and/or public DNS records. For more information on how to generate an SSL certificate, please see the Appendix at the bottom of the page.

 

Split DNS

Split DNS is the preferred method of accessing your Horizon Cloud environment when users are connecting from inside and outside your network, whether you are using the Horizon Cloud URL or your own corporate subdomain. Split DNS enables users on your local network to connect through the internal network to a private IP address, and external users to connect to a public IP address using the same URL. This method simplifies access with a single URL for users both inside and outside the network. For more information, see Split DNS in the Networking Overview white paper.

 

Service URL

If you selected Horizon Cloud URL above, you will enter a subdomain that is one word (no further subdomains). If you selected Corporate Subdomain, you will enter your own DNS subdomain.

 

Internet Accessible Desktops

Horizon Cloud gives you the option to either allow or disallow users to access their desktops and applications securely over the internet.

  • If you select Yes, then users will be able to securely access their desktops and applications over the internet.
  • If you select No, users will not be able to access their desktops and applications over the internet, and you will need to set up a VPN, Dedicated Connection, MPLS or Network Exchange between your Data Center and your Horizon Cloud Tenant (unless you are creating an Island Tenant that is isolated and self-contained).

General

Access

2. VPN

In this section, you can choose to configure an IPsec VPN between your Data Center(s) and Horizon Cloud. If you select “No”, you will skip to section 3: Network.

 

Download Configuration Setting Instructions
VPN Vendor

Select your VPN/Firewall vendor. If your vendor is not listed, select Other and manually enter your vendor name.

 

Your VPN Settings
VPN 1

Enter your router vendor name, router model and your endpoint IP. The endpoint IP will be the public IP that is available to be used to create the IPsec tunnel between Horizon Cloud and your Data Center. Additional VPNs can be added by clicking the + sign.

VPN

3. NETWORK

Desktop Networking Configuration
Services Subnet (CIDR)

This subnet will contain the Horizon Cloud Tenant Appliances along with any other appliances deployed to support your Horizon Cloud environment such as AD, DNS, DHCP, File Servers, etc. These are called Utility Servers. Please enter one subnet in CIDR format. For example: 192.168.10.0/24. This subnet cannot currently be in use in your environment.

 

Desktop Subnet(s)

This subnet (or subnets) will contain your desktops and RDSH Servers that are provisioned in your Horizon Cloud Tenant. Please enter one or more subnets depending on your number of desktops, in CIDR format. For example: 192.168.11.0/24 or 192.158.11.0/23. This subnet cannot currently be in use in your environment.

 

DNS Hosting

Select either VMware provided or Customer provided. If you select Customer provided, please enter your DNS Server IP(s) separated by commas. For example, 192.168.1.10,192.168.1.11

 

DHCP Hosting

Select either VMware provided or Customer provided. If you select Customer provided, please enter your DHCP Server IP(s) separated by commas. For example, 192.168.1.10,192.168.1.11

 

Active Directory Hosting

Select either VMware provided or Customer provided. If you select Customer provided, please enter your Domain Controller IP(s) separated by commas. For example, 192.168.1.10,192.168.1.11.

Enter your Domain NetBIOS name, not FQDN. For example: MYDOMAIN.

 

VPN/MPLS Protected Networks List

Please provide the subnets in the Internal Networks field that should be allowed across the VPN/MPLS connection. This is also called the source and destination list. This defines the internal networks that are able to traverse the VPN, for the purpose of accessing your virtual desktops and RDSH-hosted applications from within your network along with what the virtual desktops and RDSH-hosted applications are able to access across the VPN/MPLS for different services within your network.

 

Internal Networks

Provide the list of subnets that should be allowed across the VPN/MPLS connection. Enter one or more subnets in CIDR format, separated by commas. For example, 192.168.1.0/24,192.168.2.0/24,192.168.3.0/24

Network

4. SCHEDULE

VPN Test

Choose someone that the Horizon Cloud technician will contact in order to perform the VPN test. Enter any notes for scheduling and additional comments.

Schedule

5. SUMMARY

Review the information entered and edit any section that is incorrect. Once the information is correct and complete, click Submit.

Summary

Appendix: SSL Certificates

When choosing to use your own DNS name for Horizon Cloud, you will need to provide VMware the SSL Certificate to be used on your Horizon Cloud Tenant. If you already have an SSL Certificate for the DNS Domain you will be using, please send the appropriate .crt files and the .key file to your VMware representative. When sharing via email, add a .txt extension to the files to avoid filtering. If you do not have an existing SSL Certificate, please generate a CSR (Certificate Signing Request) using openssl or another CSR tool and submit it to a signing authority such as GoDaddy, DigiCert, Verisgn, etc. and request an SSL certificate for an Apache Web Server (Apache2 format). Ensure the CSR has the following information when submitting to a signing authority:

Common Name:
Organization Name:
Organization Unit:
City or Locality:
State or Province:
Country Code:

Once you have the .crt files and the .key file for your SSL Certificate, please email the information to your VMware representative. When sharing via email, add a .txt extension to the files to avoid filtering.