FAQ
Cisco Nexus 1000V FAQs
What are the steps required to retrieve and activate the Cisco Nexus 1000V Software?
- Place an order with VMware for one of the three options:
- VMware vSphere 4 Enterprise Plus with Cisco Nexus 1000V
- Upgrade: VMware vSphere 4 Enterprise Plus with Cisco Nexus 1000V
- Cisco Nexus 1000V for VMware vSphere 4 Enterprise Plus
- VMware vSphere 4 Enterprise Plus with Cisco Nexus 1000V
- Retrieve your Product Activation Key (PAK) code for the Cisco Nexus 1000V Software by either:
- Reviewing the Product Licensing Order Confirmation email you received from VMware containing the Cisco PAK code for the Cisco Nexus 1000V license.
- Viewing the order you placed with VMware on the Order History under Accounts once logged into My VMware.
- Reviewing the Product Licensing Order Confirmation email you received from VMware containing the Cisco PAK code for the Cisco Nexus 1000V license.
- Download the Cisco Nexus 1000V software from the Cisco website.
- Create an account on the Cisco Website, if you do not already have one.
- Register your PAK code at the Cisco website and follow the licensing instructions from Cisco to activate the Cisco Nexus 1000V software.
Where do I download the Cisco Nexus 1000V Software?
You may download the Cisco Nexus 1000V software from the Cisco website.
Where I can find the Cisco Product Activation Keys (PAKs) for the Cisco Nexus 1000V?
- You should have received a Product Licensing Order Confirmation email from VMware. This email will contain the Cisco PAK code for the Cisco Nexus 1000V license.
OR
- You can view the original order on the Order History under Accounts once logged into My VMware and find the PAK code in the order information.
What do I need in order to activate the license?
You will need to create an account on the Cisco website, if you do not already have one.
How do I activate the license?
The Cisco Nexus 1000V software is a separate download and separate license, both of which are provided by Cisco. To activate the license, please visit the Cisco Licensing website. Be sure to have your PAK code available.
I can’t find the Cisco Nexus 1000V Software on vmware.com. Where is it?
You may download the Cisco Nexus 1000V software from the Cisco website.
Where can I find documentation regarding the Cisco Nexus 1000V Software?
You can find documentation for the Cisco Nexus 1000V software on the Cisco Website.
Where do I go for Technical Support for the Cisco Nexus 1000V?
If you have purchased the Cisco Nexus 1000V software and a VMware Support and Subscription agreement, technical support is provided by VMware. You may log a Support Request online or you may call your local VMware Support Center.
What support offerings are available for the Cisco Nexus 1000V?
VMware is offering Production and Basic support.