VMware Production Support for Cloud Products is designed with your access to SaaS products in mind. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success. Our global support centers are staffed around the clock to ensure you have access to the product from your web browser anywhere the internet is available. VMware handles software deployment and maintenance, allowing you to focus on running your business.
- Available by Region
- 24x7 support for Severity 1 issues
- Unlimited number of Support Requests
- Up to 6 Administrators
- Online access to documentation and technical resources, knowledge base, discussion forums
- Cloud updates