Integrated Insights, Analytics and Automation for Your Entire Digital Workspace
Improve digital user experience while strengthening security and compliance across your entire digital workspace with VMware Workspace ONE Intelligence.
Get More from Your Digital Workspace
Manage complexity and security and improve digital user experience.
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Introduction to VMware Digital Employee Experience Management
Digital Employee Experience Management, part of VMware Workspace ONE Intelligence, deliver a set of capabilities to help IT admins monitor digital workspace KPIs impacting employee experience, proactively discover issues and quickly remediate with automation.
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Delight Your Remote Workforce and Deliver Exceptional Employee Experience with Workspace ONE Intelligence
When enabling work from anywhere, one of the key challenges that IT teams are facing is ensuring great, seamless employee experience. Remote workforce is dependent on digital tools to perform their job. With VMware’s Digital Employee Experience Management (DEEM) solution, now available with Workspace ONE Intelligence, IT teams get the visibility and insights that they need to improve employee experience and increase productivity and engagement which is key to the success of the business.
What Workspace ONE Intelligence Delivers
Integrated Insights
Get complete visibility into your digital workspace and gain deep insights into device, user and app posture that enable data-driven decisions across your entire environment.
Delightful Employee Experience
Improve employee experience, productivity and engagement with Digital Employee Experience Management. Monitor workspace KPIs impacting employee experience with a rich set of insights and analytics including an employee experience score. Proactively identify issues, perform root cause analysis and remediate with automation, drastically reducing the number of issues and time to resolution and improving employee experience and productivity.
Powerful Automation
Increase agility and quickly respond to changing business needs with a robust orchestration and automation engine. Extend and integrate with third-party IT tools such as ServiceNow or Slack for complete end to end automation of business processes.
Risk-based Security
Leverage machine learning to deliver continuous verification with risk analytics based on user behavior and device context. Enable a Zero Trust security framework with the inherent security capabilities of the intelligence-driven Workspace ONE platform and Workspace ONE Trust Network, a rich ecosystem of integrated partner solutions.
FEATURES
Unified Visibility
Workspace ONE Intelligence aggregates and correlates device, application and user data together from multiple data sources in one place to give you a complete view of your entire digital workspace environment.
Rich Visualization
Keep an eye on the data that matters to you most with preset dashboards and reports that can be customized to meet your unique needs. Visualize the evolution of your environment’s security risks, app deployments, device management, app engagement and patch rollouts.
App Analytics
Understand app performance and adoption with comprehensive app analytics. Analyze critical user flows and network insights to quickly identify and resolve issues, reduce escalations and improve user experience. Optimize app development and deployment to improve user engagement and reduce churn. Improve app performance and user experience for your consumer-facing apps with Workspace ONE Intelligence for Consumer Apps.
Digital Employee Experience Management
Track a wide range of digital workspace metrics such as device health, OS and app performance, users and network to gain visibility into the digital employee experience in your organization with user experience, app and device scores. Proactively identify issues, troubleshoot and remediate with automation.
Automation Engine
Orchestrate and automate IT ops and security processes by defining rules that take actions based on a rich set of parameters from your entire environment. Build contextual policies that fit your unique environment by automating workflows that extend to your favorite third party tools via REST API.
Risk Analytics
Correlate and analyze data from a variety of data sources and leverage machine learning to calculate user risk score based on user activity and device context. Identify behaviors that may represent a risk to a user, their device(s) or to the organization.
BENEFITS
Cross platform insights into the state of the digital workspace
Get complete visibility into security posture, user experience, device health, OS adoption and app analytics.
Improved user experience and productivity
Understand how digital workspace KPIs impacting employee experience perform. Proactively identify issues, troubleshoot and quickly provide a fix.
Unified security strategy
Break the silos between IT and InfoSec teams with a consistent and common tool for discovering and responding to new threats, and continuous verification of risk based on user behavior and device context across the digital workspace.
Increased IT efficiency and agility
Make data-driven decisions and take actions faster with automation and orchestration workflows.
RESOURCES
Learn and Evaluate
- Workspace ONE Intelligence Datasheet
- Workspace ONE Intelligence FAQ
- Workspace ONE Intelligence Infographic
- Workspace ONE Intelligence: Technical Introduction
- Workspace ONE Intelligence Hands-on Lab
- Test Drive Workspace ONE Intelligence
- How VMware IT Uses Workspace ONE Intelligence: VMware On VMware
- Workspace ONE Intelligence: Mobile App Analytics Demo