FAQs

Q. What is the current offer?
A. vSphere Platinum customers receive a special promotional offer of $10K (or local currency equivalent) VMware Cloud on AWS promotional credits to apply against VMware Cloud on AWS usage. For more information on VMware Cloud on AWS please refer to https://cloud.vmware.com/vmc-aws

Q. Which customers are eligible for this promotion?
A. All vSphere platinum customers that purchase a minimum quantity of 5 licenses on a single order are eligible for the promotion. Promotion is applicable on upgrades. The promotion is available for non-ELA transactions including commercial and academic, end-user customers worldwide (where VMware Cloud on AWS service is available). The offer is only 1 per EA and/or email address combination. Multiple orders of 5 or more licenses will only receive one promotional credit offer.

Q. How will I receive the promotion credits?
A. Customers that meet the eligibility criteria for the promotion will receive an email with promotional credits and activation link to set up the VMware Cloud on AWS service. The email will also include materials and prerequisites such as VMware Cloud on AWS Host Activation Demo and Support Contact Details that will help ensure a successful deployment of service.

Q. What is the timeframe for this promotion?
A. The promotion is valid from October 31, 2018 to– October 30, 2019. It expires at 11:59PM Pacific Time (PT). Any customer who purchases vSphere Platinum during this period and who meets the promotion criteria will receive the promotional credits. Customer will have atleast 90 days* to activate the promotional credits and 60 days from activation to consume the credits towards the VMware Cloud on AWS Service or promotional credits will expire.

Q. What are the benefits of the Promotion?
A. Customers can take advantage of the 10K worth promotional credits to try out the VMware Cloud on AWS service.

Q. What are the requirements of this promotion?
A. Eligible only for non-ELA transactions; Not eligible for ELA transactions. Eligible for Commercial and Academic customers.

Q. Is there a detailed SKU list posted for eligible products that must be purchased in order to take advantage of this promotion?
A. Yes.

Q. What if I buy through a channel partner, will my order(s) be eligible?
A. Yes.

Q. Do Academic discounts apply
A. Customers purchasing vSphere Platinum Academic SKUs are eligible for the VMware Cloud on AWS promotional credits.

 

Q. Which SKUs are associated with this Promotion?

A.

Description
Commercial
Academic
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - US Data Center Promo VS6-EPL-A1PL12P-UG-P VS6-EPL-A1PL12P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - US Data Center Promo VS6-EPL-A1PL36P-UG-P VS6-EPL-A1PL36P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - Frankfurt Data Center Promo VS6-EPL-B1PL12P-UG-P VS6-EPL-B1PL12P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - Frankfurt Data Center Promo VS6-EPL-B1PL36P-UG-P VS6-EPL-B1PL36P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - London Data Center Promo VS6-EPL-C1PL12P-UG-P VS6-EPL-C1PL12P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - London Data Center Promo VS6-EPL-C1PL36P-UG-P VS6-EPL-C1PL36P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - Sydney Data Center Promo VS6-EPL-D1PL12P-UG-P VS6-EPL-D1PL12P-UG-AP
Upgrade: VMware Sphere Enterprise plus to VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - Sydney Data Center Promo VS6-EPL-D1PL36P-UG-P VS6-EPL-D1PL36P-UG-AP

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - US Data Center

VS6-A1PLT-12P-C

VS6-A1PLT-12P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - US Data Center

VS6-A1PLT-36P-C

VS6-A1PLT-36P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - Frankfurt Data Center

VS6-B1PLT-12P-C

VS6-B1PLT-12P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - Frankfurt Data Center

VS6-B1PLT-36P-C

VS6-B1PLT-36P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - London Data Center

VS6-C1PLT-12P-C

VS6-C1PLT-12P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - London Data Center

VS6-C1PLT-36P-C

VS6-C1PLT-36P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 12 month Prepaid - Sydney Data Center

VS6-F1PLT-12P-C

VS6-F1PLT-12P-A

VMware vSphere 6 Platinum for 1 CPU (Socket). SaaS component 36 month Prepaid - Sydney Data Center

VS6-F1PLT-36P-C

VS6-F1PLT-36P-A

Support:

Q. Is Subscription and Support (SnS) required?
A. SnS is required with initial purchase of vSphere Platinum. There is no SnS for VMware Cloud on AWS service.

Q. Is SnS discounted?
A. Discounts are not offered for VMware SnS.

Q. Who can I contact if I have questions?
A. Please contact your VMware authorized reselling partner or VMware account representative if you have any questions.