Support for RTO Software Products


VMware completed the acquisition of RTO Software, and we wish to extend a warm welcome to our new customers. We are dedicated to providing you with outstanding support services, and to meeting your future product support needs.  Please continue to leverage the existing RTO Software support teams and support methods until further notice.


As we look to integrate the RTO Software support and team into the VMware infrastructure and Customer Support Organization, we will provide you with updates on the changes.

Support Portal Phone 1-877-486-9273 (North America) or
1-650-475-5345 (International)


Support Renewals

Please contact for any support and maintenance renewal related questions.