Local Language Support Policy

Although technical support for VMware products is delivered primarily in English, VMware continues to expand support capabilities in local languages.

Technical support in local language is available for the following countries on a limited set of VMware products: France (French), Germany (German), Poland (Polish), Latin America (Spanish), Saudi Arabia (Arabic), United Arab Emirates (Arabic), Turkey (Turkish), Japan (Japanese), and China (Chinese).

Note: Local Language support is not available for Basic Support Entitlement users.

For all other countries, support contact by telephone is conducted in English. In addition, VMware response time target commitments are based on response in English only.

Take Control of Your
Multi-Cloud Environment

73% of enterprises use two or more public clouds today. While multi-cloud accelerates digital transformation, it also introduces complexity and risk.

VMware Cross-Cloud™ services enable organizations to unlock the potential of multi-cloud with enterprise security and resiliency.

Build & Operate Cloud Native Apps
Give developers the flexibility to use any app framework and tooling for a secure, consistent and fast path to production on any cloud.

Connect & Secure Apps & Clouds
Deliver security and networking as a built-in distributed service across users, apps, devices, and workloads in any cloud.

Run Enterprise Apps Anywhere
Run enterprise apps and platform services at scale across public and telco clouds, data centers and edge environments.

Automate & Optimize Apps & Clouds
Operate apps and infrastructure consistently, with unified governance and visibility into performance and costs across clouds.

Access Any App on Any Device
Empower your employees to be productive from anywhere, with secure, frictionless access to enterprise apps from any device.

Anywhere Workspace

App Platform

Cloud & Edge Infrastructure

Cloud Management

Desktop Hypervisor

Security & Networking

Run VMware on any Cloud. Any Environment. Anywhere.

On Public & Hybrid Clouds

On Private Cloud & HCI

Solutions

Anywhere Workspace
Access Any App on Any Device Securely

App Platform
Build and Operate Cloud Native Apps

Cloud Infrastructure
Run Enterprise Apps Anywhere

Cloud Management
Automate and Optimize Apps and Clouds

Edge Infrastructure
Enable the Multi-Cloud Edge

Networking
Enable Connectivity for Apps and Clouds

Security
Secure Apps and Clouds

By Industry

Manage your Multi-Cloud Environment

For Customers

For Partners

Working Together with Partners for Customer Success

Tools & Training

Services

Support

Marketplace

Blogs & Communities

Customers

Events

Local Language Support Policy