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In February 2019, VMware announced its intent to acquire AetherPal, a provider of remote support solutions that enable IT to remotely view, control, troubleshoot, and fix devices and applications in the field to improve productivity and efficiency, while reducing downtime. Aetherpal’s modern approach to enabling remote support will add to the intelligence-driven Workspace ONE platform and its deep cross-platform Unified Endpoint Management (UEM) capabilities, reinforcing VMware’s commitment to simplifying customers’ digital workspace journey.
This acquisition demonstrates VMware’s strong commitment to integrating remote support capabilities into the Workspace ONE platform to provide full lifecycle support for our customers digital transformations.