Route Mobile Sharpens Competitive Edge with VMware Cloud Solutions

Route Mobile (RML) helps clients build deeper engagement with its customers by providing a frictionless user experience based on the Communication Platforms as a Service (CPaaS) principle. To be the leader of choice for OTT communication among enterprises, Internet brands, and mobile operators in the Asia Pacific region, RML must maintain maximum uptime, greater agility and lower manual intervention to improve customer experience and satisfaction. To mitigate challenges from increased infrastructure and maintenance costs to third party dependencies and limited availability of private hosting services, RML focused its attention on cloud-based solutions from VMware that offer agile, consumption-based infrastructure with operational control.