Don’t Break the Bank, Run IT and Change IT

About the podcast:

Working in IT in the Financial Services Industry, you have to focus on putting out fires and keeping the lights on. In our Don’t Break The Bank, Run IT and Change IT podcast, hosts Matthew O’Neill and Brian Hayes along with colleagues, customers and others, explore the challenges and different facets of life in Financial Services, along with what’s keeping CIOs and their teams awake at night. Our aim is to help inform and transform the way banks and other financial service providers work, and to provide the hose to put out the fires!

 

Episode 16: Howlers on the Hunt: Chasing Cybercrime Threats with Tom Kellerman

 

Tom Kellermann is the Head of Cybersecurity Strategy for VMware and is on the Board for Cyber Crime Investigations for the United States Secret Service. In this episode of Don’t Break the Bank, Tom walks us through the findings of VMware’s latest cybersecurity report. We find out who the cyber crime cartels are targeting right now, how they’re staging their attacks and what to do about it.



Download and listen to episode 16:

 


3 Takeaways:

• Cyber attacks targeting market strategies and nonpublic market information are growing.

• The healthcare sector has become a more vulnerable target for extortion because of the pandemic.

• Organizations should proactively hunt out cyber threats before digital transformations or the rollout of new technologies.

Tom

 

Tom Kellerman

Head of Cybersecurity Strategy for VMware

 

Tom Kellermann is the Head of Cybersecurity Strategy for VMware. Previously Tom held the position of Chief Cybersecurity Officer for Carbon Black Inc. Prior to joining Carbon Black, Tom was the CEO and founder of Strategic Cyber Ventures. In 2020, he was appointed to the Cyber Investigations Advisory Board for the United States Secret Service. On January 19, 2017, Tom was appointed the Wilson Center’s Global Fellow for Cyber Policy.

 

You can find Tom Kellermann on LinkedIn .

 

Best Career Advice:

Don't jump around so much. It's not about the money. It's about the legacy. 

Episode 15: The Futurologist’s Take on Financial Services with Thimon de Jong

 

Thimon de Jong is a keynote speaker and founder of the strategy foresight firm Whetston. Thimon walks us through his predictions for the future of office life, the fate of cash and his idea for a bank app that could be the next big thing.



Download and listen to episode 15:

 


3 Takeaways:

• Coming out of the pandemic, people will spend with risk and abandon for about six to 12 months before adjusting back to pre-pandemic behavior.

• Global firms will forgo holding large-scale meetings in person. Instead they’ll bring together local hubs of employees who will then connect virtually with other employee hubs.

• Many digital players hold the same brand recognition as legacy banks for younger consumers. To target this age group, legacy banks can’t rely on reputation alone and should instead focus on creating emotional connections.

Thimon de Jong

 

Thimon de Jong

Keynote speaker & Founder at Whetston / strategic foresight

 

Thimon de Jong is an expert in the strategic business impact of future human behaviour and societal change. He is the founder of Whetston, a strategic foresight think tank. He works as a keynote speaker, leadership trainer and workshop facilitator around the world. Over the past ten years he has presented at a variety of large multinationals like Vodafone, Morgan Stanley, Warner, Luxottica, EY, Tetra Pak, Microsoft, Ikea, Adecco, HP & Merck. Thimon lectures at Utrecht University (social psychology department).

 

You can find Thimon de Jong on LinkedIn .

 

Best Career Advice:

Do what you really want to do. Not what you think others would want you to do.

Episode 14: Focus on Operations Before Strategy with Bask Iyer

 

Multi-industry CIO Bask Iyer kicks off Season 2 of our podcast. His wide-ranging chat with Brian and Matthew touches on everything from team building to tea drinking.

After successfully leading digital transformation at high-profile tech companies, Bask knows a lot about the pleasures and pitfalls of large-scale change. He shares his experiences about having to relearn the rule of people, process, culture, and then technology - and explains how being an empathetic leader creates a more creative and productive workforce.



Download and listen to episode 14:

 


3 Takeaways:

• To build a strong tech team don’t just outsource, look for dreamers and prioritize authenticity over perfection

• Financial services is ripe for digital transformation, but changes must improve customer experience

• Don’t let fears of what “can’t” be done because of regulations or legacy systems hinder explorations into what could be done better

Bask Iyer

 

Bask Iyer

Senior Vice President, Industry Solutions/Industry Verticals

 

Bask Iyer leads Industry Solutions for VMware, a team that collaborates with top customers in key industry verticals like financial services, healthcare, manufacturing, retail, and high tech to drive customer transformation and growth. He joined VMware in March 2015 as the Chief Information and Chief Digital Transformation Officer leading the global information and technology organization in managing critical technology systems supporting VMWare worldwide business operations and driving digital transformation. He also led M&A integration and SaaS transformation. From 2016 to 2018, he held a dual CIO role, also serving as the EVP and CIO of Dell Technologies, in charge of digital commerce solutions and executing on the integration of Dell and EMC. He established the Dell “Digital Way” to drive digital transformation through people, process, and technology. From 2018 to July 2019, he also held responsibility, as general manager, for Edge/IoT for Dell Technologies.

A respected industry veteran, Iyer brings more than 25 years of experience in executing and driving change in Fortune 100 manufacturing companies and Silicon Valley high-tech firms. Prior to joining VMware, Iyer served as senior vice president and CIO at Juniper Networks, Group CIO and company officer at Honeywell, and held senior IT roles in Glaxo SmithKline and Johnson & Johnson. He is a board member and advisor to Fintech and to software companies like Zoom, Automation Anywhere, ThoughtSpot, and TextIQ.

 

You can find Bask Iyer on LinkedIn .

 

Best Career Advice:

Don’t be so impatient. Go a little slower to go fast.

Episode 13: One year of our podcast – looking back on 2020 and forward to 2021

 

We started Don’t Break The Bank to ask and answer the questions that we didn’t know we had when we worked in banking. With a year of shows behind us, Brian and I look back at some of our top episodes, consider what we’ve learnt from our guests, and attempt to suggest what 2021 might bring.

 

Click Here for more information and shownotes.

 

Download and listen to episode 13:

 


MATTHEW O’NEILL

 

MATTHEW O’NEILL

Industry Managing Director

 

Matthew O’Neill is the Industry Managing Director within the Advanced Technology Group inside VMware’s Office of the CTO (OCTO). He works with customers, account teams, R&D teams and the industry at large to tackle the strategic business issues of COO, CIO, CTO, CISO and IT Leadership with an eye on the 0-3 year time horizon.

Before joining VMware, Matthew spent 30 years’ in Banking and Banking IT at one of the world’s largest banks. Having ‘changed sides’, he brings fresh insight on how customers can recalibrate their Run vs Change activities to improve service, agility and innovation.

 

You can find Matthew on LinkedIn and Twitter.

 

BRIAN HAYES

 

BRIAN HAYES

Financial Services Industry Director

 

Brian Hayes is a senior leader in the role of Financial Services Industry Director for Europe, Middle East and Africa.

Having lived overseas on a number of occasions and worked for extensive periods leading initiatives and teams in locations as diverse as Brazil, Russia, Holland, France and India.

With this knowledge, skillset and experience, Brian brings life to client conversations and connection around not just the technology but also the business demands and themes, with relevancy to the broader industry challenges.

 

You can find Brian on LinkedIn .

 

Episode 12: Extending VMware’s DNA – the Blockchain platform as a foundation for de-centralized applications with Tanya Shastri and Brendon Howe.

 

In this episode, Matthew and Brian are joined by VMware Vice Presidents of Blockchain, Tanya Shastri and Brendon Howe. Together, they explore the current state of Blockchain, why VMware has a Blockchain team, and the merits of an Enterprise Blockchain platform.

 

Click Here for more information and shownotes.

 

Download and listen to episode 12:

 


Brendon

Brendon Howe

 

Brendon Howe is an accomplished executive with 30+ years of success in Product Strategy and General Manager Leadership across early-stage to Fortune 500 companies. As Vice President and General Manager of VMware’s Blockchain business, he is focused on driving product and business strategy for this newly formed, high growth business for VMware.

Prior to joining VMware, Brendon spent 13 years at NetApp in a variety of General Manager roles ranging from the core network-attached-storage business to new, emerging products such as NetApp’s first cloud services offerings. Before that he worked for a number of early stage startups in the software and networking technology areas.

Brendon serves on the Board of Directors of Digital Asset Inc and a number of Advisory Board roles.

 

Tanya

 

Tanya Shastri

 

Tanya Shastri is VP of Products, Blockchain at VMware where she leads product management and go-to-market for the Blockchain Business Unit. Prior to this, Tanya was at Google where she headed Strategic Business Development for Google Cloud technology partnerships. Tanya co-founded Natero (acquired by Freshworks), a SaaS big data analytics platform. Earlier she worked to productize innovative technology in the CTO’s office at NetApp, and started her career at Cisco where she held several roles in product management and software engineering. Tanya holds an MBA from Haas, UC Berkeley and an MS in Electrical Engineering from SUNY, Stony Brook, NY.

 

Episode 11: Tales from the frontline: how AXA handled the pandemic, as told by its transformation expert

 

Over the course of 2020, we’ve had the great and the good of VMware’s experts speak with us about issues that are keeping financial services professionals up at night. But sometimes we want to hear g; from people in similar roles or postions are handling the same challenges we’re wrestling with.

In our latest episode of Don’t Break The Bank, a podcast for curious minds in the financial services industry, we speak to Violeta Ciurel, insurance giant AXA’s transformation expert. Hear how this multinational FS provider tackled the pandemic, both in its earliest, most confusing of stages, and in the weeks and months that followed.

 

Click Here for more information and shownotes.

 

Download and listen to episode 11:

 


Violeta

Violeta Ciurel

 

Violeta has more almost 24 years of experience in the insurance industry in different countries across Europe and other geographies. In 2010 she joined AXA Group as CEO of AXA Romania, then in 2014 as CEO AXA Portugal, in 2016 as Global Head of Protection Business and Chief Transformation Officer for Global Life in AXA Paris. Since 2018 she is based in Madrid as Strategic Development Office for Europe and Chief Restructuring Officer for AXA International and New Markets.

Alongside her work Violeta has received several personal awards being an influencer in insurance industry and business overall in Romania - business woman of the year, top 50 women Forbes Romania, special award offered by the Romanian Insurance Authority for the contribution for the development of the insurance industry in Romania and others. Last but not least Vilelta also is a professor at the Academy of Economic Studies in Bucharest.

 

Episode 10: Getting a hundred thousand users working remotely in a fortnight – digital workspaces in the pandemic

 

We’ve all had our worlds turned upside down in 2020 but as we begin to shift to a new normal, what are the long-term impacts to the way different industries actually work? For many in the financial services sector, the enforced shift to remote workin…

We’ve all had our worlds turned upside down in 2020 but as we begin to shift to a new normal, what are the long-term impacts to the way different industries actually work? For many in the financial services sector, the enforced shift to remote working has accelerated what were previously trends on the horizon. In our latest episode, two of VMware’s leading experts on digital workspaces, Spencer Pitts and Guru Venkatachalam, talk about how banks and other FS providers are keeping their workforces online, and what they’re seeing from FS customers in Europe and Asia.

 

Click Here for more information and shownotes.

 

Download and listen to episode 10:

 


Guru

Guru Venkatachalam

 

Guru’s role at VMware is Vice President and Chief Technology Officer for Asia Pacific and Japan region. His responsibilities are around developing and communicating VMware’s strategy and vision with customers and partners as well as engaging and enabling them with VMware solutions to leverage in their digital transformation journey.

Guru has over 25 years of experience managing IT in the Banking & Financial Services Industry – based in Hong Kong for 9 years, and in Singapore since 2001. As the Managing Director in Citibank/O&T (Operations and Technology) and a member of the Office of the CTO, Guru was the Global Engineering Head for End-User Computing and Regional (Asia) CTO for Architecture & Engineering until early 2019.

 

Spencer Pitts

 

Spencer Pitts

 

Spencer is the VMware Digital Workspace Chief Technologist for EMEA joining 2007 and brings 25+ years IT experience into the role.

He is responsible for developing and communicating to customers, partners also industry Analysts, the VMware Digital Workspace (Workspace One) strategy and vision. Spencer works predominantly in the area of End User Computing but also works with Peers in VMware on surrounding and complimentary solutions (IOT, SDDC). He helps to bring insight into R&D and organization around real customers’ needs and thinking.

Previously to VMware worked at customers such as GMAC, BNoY Financial Services, in the area of End User Services implementing many projects around Desktop and Application Lifecycle management.

 

Episode 9: Racing to a future that’s still emerging: the CTO view of financial services

 

In episode 9 of the podcast Matthew and Brian are joined by VMware’s CTO, Greg Lavender for a fascinating conversation about everything he’s learnt in making the switch from customer side to customer advocate. Greg offers great insight into what he’s hearing from FS organisations today and advice on what he would do differently if he worked for a bank again.

 

Click Here for more information and shownotes.

 

Download and listen to episode 9:

 


Greg

Greg Lavender

 

Greg joined VMware in January 2018 and currently serves as Senior Vice President and Chief Technology Officer. His main focus area is to ensure VMware’s long-term technology leadership through research and innovation programs, with the primary goal of positively impacting and shaping the future of VMware, its ecosystem and its customers.

Greg has over 35 years of experience in software and hardware product engineering and R&D in the tech industry, financial services, research labs and academia. Before VMware, he was Managing Director and CTO for Cloud Architecture and Technology Engineering at Citigroup.

 

Episode 8: From heist to hostage: how can banks combat cyber threats?

 

In our latest episode, one of the world’s leading cyber security experts, Tom Kellermann, talks with us about how the threat has gone from bank heist to hostage situation, and what financial service providers can do to combat it.

 

Click Here for more information and shownotes.

 

Download and listen to episode 8:

 


Tom

 

Tom Kellermann

 

Tom is the Head of Cybersecurity Strategy for VMware Inc. Previously Tom held the position of Chief Cybersecurity Officer for Carbon Black Inc. Prior to joining Carbon Black, Tom was the CEO and founder of Strategic Cyber Ventures. In 2020, he was appointed to the Cyber Investigations Advisory Board for the United States Secret Service. On January 19, 2017, Tom was appointed the Wilson Center’s Global Fellow for Cyber Policy.

Tom previously held the positions of Chief Cybersecurity Officer for Trend Micro; Vice President of Security for Core Security and Deputy CISO for the World Bank Treasury. In 2008 Tom was appointed a commissioner on the Commission on Cyber Security for the 44th President of the United States. In 2003 he co-authored the Book “Electronic Safety and Soundness: Securing Finance in a New Age.

 

Episode 7: The next frontier in innovation: the sustainability opportunity for banks with Nicola Acutt

 

Is sustainability shaking off its CSR/tick box origins and taking its place as a true differentiator and innovator? To find out, Matthew and Brian are joined by Nicola Acutt, VMware’s Vice President for Sustainability, in the latest episode of Don’t Break the Bank. Nicola shared some fascinating insights and relates them to VMware’s own route to sustainability – extremely pertinent when more FS providers are aspiring to be technology companies with banking licenses.

 

Click Here for more information and shownotes.

 

Download and listen to episode 7:

 


Nicola

 

Nicola Acutt

 

Nicola is Vice President, Sustainability Strategy, in the Office of the CTO at VMware. Nicola is a change maker, thought leader and strategist whose leadership experience spans business, government and nonprofits. Responsible for sustainability across operations, product and people. Nicola is passionate about a business focused approach to corporate sustainability strategy.

Hired in 2010 to launch the VMware Foundation, Nicola implemented a novel approach that calls upon the company's 31,000-plus global employees as “citizen philanthropists” to shape the direction of VMware’s corporate giving. In 2014, she assumed additional responsibility as Vice President for Global Community Affairs, chartered with leading an effort to revitalize the company’s values and employee experience. This work culminated in VMware being named one of the Fortune’s “100 Best Companies to Work For” for the first time in 2015. Nicola now leads VMware’s Sustainability Strategy focusing on the company's product impact as well as stronger operational efficiency and performance.

 

Episode 6: If only… with Enrico Boverino

 

In this episode, Matthew and Brian are joined by Enrico Boverino. The three compare notes on the missed opportunities they’ve experienced on both the vendor and buy-side of the financial services industry and look at how differing priorities effect how they make and manage change.

 

 

Click Here for more information and shownotes.

 

Download and listen to episode 6:

 


Enrico

 

Enrico Boverino

 

Enrico is Senior Director of Presales for VMware South Europe, Middle East and Africa region. He has the responsibility to lead and grow a high performance team of technology engineers to define architectures and solutions addressing the fast changing technology and operations requirements that drive Digital Transformation.

He helps companies across the globe to accelerate IT and business transformation and deepen the understanding of how the VMware solutions can deliver business results. With continuous involvement at Senior management level in the majority of Banks with core operations in Italy, France and Spain, advising and supporting their efforts in Digital Banking initiatives and Global IT Operation optimization, he developed a vertical knowledge and experience in Financial Services.

 

Episode 5: Pushing on and driving transformation with Martin Eves

 

In this episode, Matthew and Brian speak with Martin Eves, director for Cloud Foundation in EMEA at VMware, all about how enterprises within the financial services industry are rising to the challenges of technology evolution.

 

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Download and listen to episode 5:

 


Martin

 

Martin Eves

 

Martin is EMEA Cloud Foundation Director developing the on and off premises integrated cloud platform in VMware. As a senior technology executive with extensive global experience Martin is helping customers modernize their datacenters with hybrid and public cloud software defined technologies or a combination of both. He focuses on Financial Services Industry specifics.

 

Episode 4: Unprecedented times with Rory Choudhuri

 

Recorded on March 24 2020, Matthew O’Neill, Brian Hayes and Rory Choudhuri discuss business continuity during a global pandemic and the challenges financial services organisations face when undertaking this radical shift to remote working.

 

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Download and listen to episode 4:

 


Rory Choudhuri

 

Rory Choudhuri

 

Rory Choudhuri is the solutions marketing director for VMware in EMEA, responsible for defining and amplifying the benefits of the Cloud portfolio, which creates the foundation for customers to Modernize Data Centers and provides the platform to integrate Private, Public and Hybrid Clouds.

Digital transformation is driving fundamental changes in businesses, and an explosion in applications. Cloud, as a destination, a service, and an architectural approach, is fundamental to achieving successful digital transformation. Rory defines how to create the technology infrastructure of the future, including how to deliver services, mission critical applications and navigate the most successful and best path to and from the public cloud.

 

Episode 3: Cyber security & banking with Scott McKinnon

 

It doesn’t matter what bank you work for, or where you are in the world, there’s one thing that units all IT decision-makers at banks – cyber security. In this episode, Matthew chats to Scott McKinnon, Business Solutions Architect at VMware, about how the threats banks face are changing, what that means for the security they put in place, and the implications if they get it wrong.

 

Click Here for more information and shownotes.

 

Download and listen to episode 3:

 


Scott McKinnon

 

Scott McKinnon

 

Scott is Security Architect with over 20 years’ experience, providing expertise in IP protocol suite with particular emphasis on security protocols and access technologies. At VMware Inc., Scott has undertaken the EMEA responsibilities to provide technical pre-sale leadership for security. One of Scott’s most gratifying professional achievements has been his contribution to the UK government's public services network (PSN) architecture.

In addition, Scott has consultancy experience in information assurance, compliance, and strategy. He works to continually improve trust by ensuring clients feel fully protected while helping them to understand technical infrastructure.

 

Episode 2: End User Computing with Spencer Pitts

 

Spencer Pitts, Chief Technologist for EUC in EMEA for VMware, joins Matthew to chat all things End User Computing. They discuss how banks and other financial service providers are transforming the way they work, the implications and the steps they take to overcome those obstacles.

 

Click Here for more information and shownotes

 

Download and listen to episode 2:

 


Spencer Pitts

 

Spencer Pitts

 

Spencer is the VMware Digital Workspace Chief Technologist for EMEA joining 2007 and brings 25+ years IT experience into the role.

He is responsible for developing and communicating to customers, partners also industry Analysts, the VMware Digital Workspace (Workspace One) strategy and vision. Spencer works predominantly in the area of End User Computing but also works with Peers in VMware on surrounding and complimentary solutions (IOT, SDDC). He helps to bring insight into R&D and organization around real customers’ needs and thinking.

Previously to VMware worked at customers such as GMAC, BNoY Financial Services, in the area of End User Services implementing many projects around Desktop and Application Lifecycle management.

 

Episode 1: Setting the Scene with Joe Baguley

 

Matthew is joined by Joe Baguley, CTO for EMEA at VMware, to discuss everything from mainframes to applications, the state of IT to the existence of cash.

 

Click Here for more information and shownotes.

 

Download and listen to episode 1:

 


Joe Baguley

 

Joe Baguley

 

Joe Baguley VMware’s Vice President and Chief Technology Officer for EMEA. He helps develop and communicate VMware’s strategy and vision with customers and partners, using his wealth of experience to help organisations reduce costs and better support users and business needs. As part of VMware’s Office of the CTO and its representative in EMEA, Joe assists VMware’s customers in understanding how to use today’s advances in technology to deliver real business impact as well as working with them to inform VMware’s R&D processes.

 

Meet your podcast hosts : 

MATTHEW O’NEILL

 

MATTHEW O’NEILL

Industry Managing Director

 

Matthew O’Neill is the Industry Managing Director within the Advanced Technology Group inside VMware’s Office of the CTO (OCTO). He works with customers, account teams, R&D teams and the industry at large to tackle the strategic business issues of COO, CIO, CTO, CISO and IT Leadership with an eye on the 0-3 year time horizon.

Before joining VMware, Matthew spent 30 years’ in Banking and Banking IT at one of the world’s largest banks. Having ‘changed sides’, he brings fresh insight on how customers can recalibrate their Run vs Change activities to improve service, agility and innovation.

He spent five years living and working in Hong Kong, responsible for the delivery of IT Operations and Infrastructure across 18 Asia Pacific countries. He was a Board Member of a Chinese Service Company based in Shanghai, and he actively participated in the Hong Kong Hospital Authority IT Steering Committee. He has led teams small and large (3 to 3,500) including global teams across 80 countries and held direct budgetary responsibility for more than US$1bn. He has practical experience in Operational Risk, Audit and Compliance, Governance, and the Regulatory Environment.  

 

You can find Matthew on LinkedIn and Twitter.

 

BRIAN HAYES

 

BRIAN HAYES

Financial Services Industry Director

 

Brian Hayes is a senior leader in the role of Financial Services Industry Director for Europe, Middle East and Africa.

Brian has operated globally throughout his career, having lived overseas on a number of occasions and worked for extensive periods leading initiatives and teams in locations as diverse as Brazil, Russia, Holland, France and India.

With this knowledge, skillset and experience, Brian brings life to client conversations and connection around not just the technology but also the business demands and themes, with relevancy to the broader industry challenges.

 

You can find Brian on LinkedIn .

 

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