Overview

Digital Employee Experience Management

Introduction to VMware Digital Employee Experience Management

Digital Employee Experience Management, part of VMware Workspace ONE Intelligence, deliver a set of capabilities to help IT admins monitor digital workspace KPIs impacting employee experience, proactively discover issues and quickly remediate with automation.

Workspace One Intelligence

Get More from Your Digital Workspace

Manage complexity and security and improve digital user experience.

Benefits

Integrated Insights

Get complete visibility into your digital workspace and gain deep insights into device, user and app posture that enable data-driven decisions across your entire environment.

Powerful Automation

Increase agility and quickly respond to changing business needs with a robust orchestration and automation engine. Extend and integrate with third-party IT tools such as ServiceNow or Slack for complete end to end automation of business processes.

Delightful Employee Experience

Improve employee experience, productivity and engagement with Digital Employee Experience Management. Monitor workspace KPIs impacting employee experience with a rich set of insights and analytics including an employee experience score. Proactively identify issues, perform root cause analysis and remediate with automation, drastically reducing the number of issues and time to resolution and improving employee experience and productivity.

Risk-based Security

Leverage machine learning to deliver continuous verification with risk analytics based on user behavior and device context. Enable a Zero Trust security framework with the inherent security capabilities of the intelligence-driven Workspace ONE platform and Workspace ONE Trust Network, a rich ecosystem of integrated partner solutions.

Cross platform insights into the state of the digital workspace

Get complete visibility into security posture, user experience, device health, OS adoption and app analytics.

Improved user experience and productivity

Understand how digital workspace KPIs impacting employee experience perform. Proactively identify issues, troubleshoot and quickly provide a fix.

Unified security strategy

Break the silos between IT and InfoSec teams with a consistent and common tool for discovering and responding to new threats, and continuous verification of risk based on user behavior and device context across the digital workspace.

Increased IT efficiency and agility

Make data-driven decisions and take actions faster with automation and orchestration workflows.

Features

Unified Visibility

Workspace ONE Intelligence aggregates and correlates device, application and user data together from multiple data sources in one place to give you a complete view of your entire digital workspace environment.

Digital Employee Experience Management

Track a wide range of digital workspace metrics such as device health, OS and app performance, users and network to gain visibility into the digital employee experience in your organization with user experience, app and device scores. Proactively identify issues, troubleshoot and remediate with automation.

Rich Visualization

Keep an eye on the data that matters to you most with preset dashboards and reports that can be customized to meet your unique needs. Visualize the evolution of your environment’s security risks, app deployments, device management, app engagement and patch rollouts.

Automation Engine

Orchestrate and automate IT ops and security processes by defining rules that take actions based on a rich set of parameters from your entire environment. Build contextual policies that fit your unique environment by automating workflows that extend to your favorite third party tools via REST API.

App Analytics

Understand app performance and adoption with comprehensive app analytics. Analyze critical user flows and network insights to quickly identify and resolve issues, reduce escalations and improve user experience. Optimize app development and deployment to improve user engagement and reduce churn. Improve app performance and user experience for your consumer-facing apps with Workspace ONE Intelligence for Consumer Apps.

Risk Analytics

Correlate and analyze data from a variety of data sources and leverage machine learning to calculate user risk score based on user activity and device context. Identify behaviors that may represent a risk to a user, their device(s) or to the organization.

Compare

Feature

Workspace ONE

Workspace ONE with Intelligence

Increased Granularity (196+ Parameters)

 

 

Customization  

 

 

Live Preview    
Advanced Scheduling and Sharing    

Feature

Workspace ONE

Workspace ONE with Intelligence

Preset Dashboards

 

 

Customization    
Historical Data    

Feature

Workspace ONE

Workspace ONE with Intelligence

Digital Employee Experience Management

 

 

Feature

Workspace ONE

Workspace ONE with Intelligence

App Data Feed in Reports and Dashboards

 

 

User Flows
   
Network Insights
   

Feature

Workspace ONE

Workspace ONE with Intelligence

Preset Automations

 

 

Risk Analytics
   
Customization with 196+ Parameters
   
Third-party Extensibility    
Workspace ONE Trust Network Integrations    

Ready to Get Started?