The largest rent-to-own operator in the United States, Rent-A-Center helps customers enjoy the best brands in furniture, appliances, computers, electronics, and smartphones without relying on credit. With thousands of retail environments in the U.S., Mexico, Canada, and Puerto Rico, Rent-A-Center must provide excellent customer service while supporting fast growth. As part of its business transformation, the company converted more than 3,000 point-of-sale systems from on-premises to hybrid cloud and delivered automated self-service using VMware vRealize Suite Enterprise, VMware vSphere Enterprise Plus, VMware vCloud Air Dedicated Cloud, and VMware NSX.
Instead of waiting weeks for infrastructure and applications, employees at retail stores can request what they need from a service catalog and have instant access to virtual machines. Software and security patches are always up to date, reducing risk. Automated provisioning means fewer errors, helping business users, developers, and IT staff be more productive.
With highly efficient virtual machines hosted centrally in the data center, physical servers are no longer required to support point-of-sale systems in retail stores. Managing the hybrid cloud infrastructure is easy, and new stores can be deployed instantly from a consistent, standardized image.
For Rent-A-Center, VMware NSX delivers the equivalent of virtual machines for networking, much to the excitement of the company’s networking teams. Engineers can easily move VLANs around and move workloads to vCloud Air for bursting—without changing server IP addresses or networking configurations.
"The VMware tools help us tremendously with agility and speed—we no longer have to stand up servers and manually configure them. We have a consistent image that is set up as a catalog item. It’s push-button provisioning."