Overview
Skyline proactive intelligence helps you avoid problems before they occur and reduces the time spent on resolving active support requests. With just a few clicks you can increase team productivity and the overall reliability of your VMware environments. And it’s included in your active Production Support, Premier Support, Customer Success 360 or vRealize Cloud Universal subscription.
Supported Products and Solutions
Skyline supports VMware vSphere, NSX, vSAN, vRealize Operations, Horizon and VMware Cloud Foundation. Additionally, Skyline monitors VxRail and VMware Validated Designs solution deployments.
Automated Log Transfer
Using Skyline Log Assist is 17 times faster than uploading support request logs manually.
Rigorous Privacy and Security
Skyline is SOC 2 certified and transmits user data to secure VMware-maintained data centers and AWS-hosted services managed by VMware employees in the US. View our privacy policy.
Getting Started is Easy
Select or Create an Organization
Set up your Skyline profile in just a few clicks.
Set up Skyline Collector
Establish your collectors and connect your product end points.
Access Skyline Advisor
Leverage powerful proactive findings and recommendations.
Explore Skyline
Take the Pressure Off IT with VMware Skyline
Maintaining business resiliency in today’s challenging environment requires a healthy, productive infrastructure. Get proactive to avoid issues and free time to focus on more strategic priorities and innovations.
Explore in Pathfinder
Get the Most Value From Proactive Support with VMware Skyline
Learn how to get the most value from Skyline by leveraging all of its features and benefits. Take and in-depth look at the capabilities and become a Skyline expert.
Explore in Pathfinder
Bring Management and Support Under One Roof
See how Skyline's integration with vRealize Operations Cloud helps you avoid issues and automate workflows in a unified management and support experience.
Explore in Pathfinder
Customer Testimonials
Allegis
“Skyline makes the business safer.”
- Matt Szewczyk, Compute and Storage Team Lead
City of Sioux Falls
“I’m a fan of the Skyline interface, and Log Assist is a big time-saver.”
- Brandon Morris, System Administrator
Match
“Skyline has been a force multiplier for us. It helps us have a smaller, but mighty team.”
– Henry Lin, Lead Systems Admin
PSS Industrial Group
"We remediate potential issues identified by Skyline as as a result, we rarely have any technical problems."
- Vince Wood, IT System Engineer
Sky
“I really like how VMware listens to our feedback and uses it to make future enhancements.”
- James Cruickshank, Platform Engineer
E2CCB
"Skyline alerts us to potential issues we are not aware of, such as outdated servers, security vulnerabilities and inconsistent NTP settings.”
- Thomas VanSlambrouck, VMware Administrator & Data Architect
Avera Health
“Log Assist helps speed time to resolution.”
- Justin Bartling, Senior Systems Engineer
Katten
“In many cases, Skyline alerts us to potential security vulnerabilities even before our internal security team does.”
- Mansoor Hanif, Senior Infrastructure Engineer
Resources
Quick Links
- Get Started with Skyline
- Solution Overview
- Fact Sheet
- FAQs
- Skyline Community
- Skyline Mastery Series Videos
- Skyline Blog
- Follow @VMwareSkyline on Twitter
- Customer Experience Improvement Program
- VMware Trust & Assurance Framework
- VMware Skyline Consensus Assessments Initiative Questionnaire (CAIQ)
- Skyline Holds SOC2 Compliance
- Take the Pressure Off IT Whitepaper