Customer Support Welcome Center
Setting Up Your Account
After reviewing the Technical Support Welcome Guide, set up an account, log-in and start onboarding.
- Create a Profile >> Set up an account to access your dashboard
- Register a Product >> Registration is simple and easy
- Instituting Best Practices >> Be more successful with these helpful tips
Working with Support Requests
Get information and tips on how to manage support requests through their various stages.
- Filing a Support Request >> Submitting a support request through MyVMware.com.
- Escalating a Support Request >> How to raise awareness.
- Closing a Support Request >> Best practices after resolution is reached
Quick Reference Links
Additional Support Resources
Our extensive library of self-help content is available to you any time, day or night.
- Product Support Centers >> All available support information grouped by product.
- Knowledge Base >> So many articles. So many topics. Find what you need.
- Community Forums >> Connect with users across the globe.
- Useful Tools >> Helpful support tools.