Workspace ONE and Horizon End User Adoption
Realize full value from your Workspace ONE and Horizon investments through an end user adoption strategy that enables your employees to use the tools that boosts their productivity and work experience.
VMware Anywhere Workspace enables a distributed workforce to work effectively and securely from any location. A successful implementation requires effective collaboration; change management to introduce new technology and champion new practices; and program management to ensure coordination and governance. The end user computing team is naturally positioned to drive this workspace evolution that puts employee experience first.
Federated identity and access strengthens security, ensures workplace compliance, and streamlines the employee experience. Learn how you can navigate the roadmap to achieve simplified and more secure access and bypass resistance by addressing change management concerns.
The way organizations provision, manage, and secure End User Computing (EUC) devices is changing. The impact is transformational in terms of ongoing management costs and the speed of addressing changes in the workforce. Achieving these gains however requires more than just deploying the next generation of technology.
The end user computing landscape is a hybrid world where employees access a mix of local, hosted, and SaaS applications on a variety of devices. The ongoing need to support Windows applications across a diverse environment has been a major obstacle to the workspace evolution. Moving away from traditional Windows applications delivery models is a necessary component of any digital workspace journey and an important step toward the modernization of IT operations.
By implementing self-service catalogs, employees can discover and access the applications they deem appropriate to do their job within the limits of automated policy controls set by the organization instead of having a common set of applications installed on their device. And business unit managers can free up IT by defining application entitlements for their staff and manage requests for new applications.
Changing the way employees work can be hard even in the most dynamic organizations! In a digital workspace project, after a successful technology roll out, you will need to explain to users the benefits that Workspace ONE brings to the organization and to them personally, to make sure they engage enthusiastically.
The fastest way to full value realization for your project is to launch your adoption program at the same time of your technology roll out. Starting later will still provide benefits but will require a longer timeframe.
Adopting new digital workspace technologies requires employees and IT teams to change the way they work. Change management is the discipline that helps individuals and teams to embrace change. The VMware Workspace ONE adoption program is based on change management principles.
Typically, the service owner or the success owner have a vested interest in adoption, as they will be the ones tasked to track success KPIs for the project. However, many others can contribute to an effective adoption program. See the section “Establish The Core Campaign Team” in the Adoption Program Guide.
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