Monitor digital workspace metrics that impact employee experience. Proactively identify issues, perform root cause analysis, and quickly provide a fix.
Speed up IT tasks, issue resolution, and patch rollout with a powerful automation engine that spans across internal and 3rd party tools in your environment.
Discover and respond to new security threats and vulnerabilities, and continuously verify risk based on user behavior and device context.
Leverage machine learning models based on a rich set of data points to gain deep insights across your cross-platform digital workspace, including desktop and mobile devices, OS, applications, and users.
Improve employee productivity and engagement by monitoring digital workspace metrics that impact user experience. Proactively identify issues, even before the user notices, and remediate with automation.
Break the silos between IT and security teams with a consistent and common tool for discovering and responding to new threats, and continuous verification of risk based on user behavior and device context. Enable risk-based conditional access to keep your enterprise secure.
Optimize IT operations with a rich set of out-of-the-box as well as custom dashboards and reports with cross-platform digital workspace insights. Make data-driven decisions and take actions faster with automation workflows.
IT Ops and Analytics
Workspace ONE Intelligence delivers insights, analytics and automation for the Digital Workspace. It provides robust visibility into security risk and digital employee experience through dashboards and reports, with an automation engine that enables faster, policy-based and data driven actions.
Workspace ONE Intelligence is a service for the Workspace ONE platform. Customers can get it as part of Workspace ONE Enterprise or purchase it as an add-on for Workspace ONE Advanced/Standard. For more details contact your sales team.
Our customers leverage Workspace ONE Intelligence for a variety of use cases, here are some examples:
- Device health monitoring
- App analytics and performance
- OS tracking
- Windows 10 compliance
- CVE management
- Conditional access
- And many more!
Digital Employee Experience Management (DEEM) is a set of capabilities available with Workspace ONE Intelligence that enable IT admins to better understand factors and digital workspace KPIs impacting employee experience and take actions to fix them. To learn more visit here.
Risk analytics analyzes data from a variety of sources to identify behaviors that may represent risk. By leveraging machine learning, it calculates user’s risk score based on device context and user behavior, enabling continuous verification and conditional access, which are central to Zero Trust.
Workspace ONE Trust Network is a framework for leading security partners to integrate with Workspace ONE Intelligence and ingest threat data into the platform. Admins can visualize threats in-context to their environment and take actions, increasing the overall security posture in the organization.
Yes, through Custom Connectors in Workspace ONE Intelligence customers can create integration with any third party and custom tools that support REST APIs. Out of the box integrations include ServiceNow and Slack.