The Intelligence Driving an Anywhere Workspace

Workspace ONE Intelligence forms the core data platform for the anywhere workspace. It aggregates, correlates, and analyzes data from multiple sources to support reporting, dashboards, automation, alerts, and Machine Learning across all EUC services. IT teams get integrated insights and automations to proactively improve digital employee experience, strengthen security risk compliance, and optimize IT operations.

Increase Employee Productivity

Monitor digital workspace metrics that impact employee experience. Proactively identify issues, perform root cause analysis, and quickly provide a fix.

Increase IT Efficiency and Agility

Speed up IT tasks, issue resolution, and patch rollout with a powerful automation engine that spans across internal and 3rd party tools in your environment.

Deliver Unified Security Strategy

Discover and respond to new security threats and vulnerabilities, and continuously verify risk based on user behavior and device context.

Smarter and Data-Driven Decisions

Leverage machine learning models based on a rich set of data points to gain deep insights across your cross-platform digital workspace, including desktop and mobile devices, OS, applications, and users.

What Workspace ONE Intelligence Delivers

Rich Visualization

Aggregate and correlate data from multiple sources across your digital workspace to visualize environment KPIs, understand trends and identify issues.

Automation Engine

Orchestrate and automate IT workflows based on pre-defined rules and a rich set of parameters. Extend workflows to your favorite third-party tools via REST API.

Digital Employee Experience

Track a rich set of metrics like device health, OS, app performance, users, and network; proactively identify issues; troubleshoot and remediate with automation.

Risk Analytics

Correlate and analyze data from a variety of data sources and leverage machine learning to calculate user risk score based on user activity and device context.

App Analytics

Understand app performance and adoption with mobile app analytics. Analyze critical user flows and network insights to proactively identify and resolve issues.

Threat Mitigation

Aggregate threat data from external sources like CVE lists and Workspace ONE Trust Network, analyze risk in-context to your environment and fix with automation.

Related Resources

Workspace ONE Datasheet

Workspace ONE Intelligence Datasheet

Learn more about Workspace ONE Intelligence capabilities and use cases.

IDC Names VMware a Leader in UEM

The Forrester Wave: End User Experience Management

VMware Named as a Strong Performer in The Forrester New Wave™: End User Experience Management, Q4 2020.

Frequently Asked Questions

Workspace ONE Intelligence delivers insights, analytics and automation for the Digital Workspace. It provides robust visibility into security risk and digital employee experience through dashboards and reports, with an automation engine that enables faster, policy-based and data driven actions.

Workspace ONE Intelligence is a service for the Workspace ONE platform. Customers can get it as part of Workspace ONE Enterprise or purchase it as an add-on for Workspace ONE Advanced/Standard. For more details contact your sales team.

Our customers leverage Workspace ONE Intelligence for a variety of use cases, here are some examples:

- Device health monitoring

- App analytics and performance

- OS tracking

- Windows 10 compliance

- CVE management

- Conditional access

- And many more!

Digital Employee Experience Management (DEEM) is a set of capabilities available with Workspace ONE Intelligence that enable IT admins to better understand factors and digital workspace KPIs impacting employee experience and take actions to fix them. To learn more visit here.

Risk analytics analyzes data from a variety of sources to identify behaviors that may represent risk. By leveraging machine learning, it calculates user’s risk score based on device context and user behavior, enabling continuous verification and conditional access, which are central to Zero Trust.

Workspace ONE Trust Network is a framework for leading security partners to integrate with Workspace ONE Intelligence and ingest threat data into the platform. Admins can visualize threats in-context to their environment and take actions, increasing the overall security posture in the organization.

Yes, through Custom Connectors in Workspace ONE Intelligence customers can create integration with any third party and custom tools that support REST APIs. Out of the box integrations include ServiceNow and Slack.

Ready to Get Started?

Only Workspace ONE provides a unified platform to help you transform IT, reduce costs and enable a totally mobile workforce.