Experience Assurance, Anywhere

Digital Employee Experience Management (DEEM), powered by Workspace ONE Intelligence, increases employee productivity and engagement by providing end-to-end visibility and the insights needed to deliver exceptional employee experience.

Engaged and Productive Employees

Hassle-free IT experience minimizes disruption, frustration and time spent on opening tickets and solving issues. Happy employees are more productive and engaged and drive better business outcomes.

Increased Efficiency and Agility

Proactively monitor the digital workspace, identify and resolve issues, foster stability, reliability and predictability within your IT environment resulting in saved time on unnecessary tickets.

Reduced Time to Resolution

Monitor in-context dashboards and reports to help IT admins quickly troubleshoot issues with drill down, breadcrumbs and stack traces capabilities, pinpoint the root cause and design a solution quickly.

Key Features

Employee Experience Score

View the employee experience score on any app, tool, or endpoint device. Quickly surface users, apps, and devices that employees are finding hard to use.

App Utilization

Measure app adoption and engagement with insights into app usage and updates status. Make data-driven decisions on app deployment and migration.

App and OS Stability

Monitor app and OS stability to identify and quickly resolve issues that negatively impact experience like login/logout duration, BSOD, crashes and hangs, and more.

Mobile App Analytics

Leverage mobile app analytics to understand how users navigate your app, track critical user flows, identify crashes, error, and prioritize fixes.

Device Health and Performance

Track device health to surface hardware degradation such as battery life or memory capacity. Automate a replacement and minimize loss of productivity.

Root Cause Analysis

Troubleshoot issues with in-context dashboards, drill down reports, breadcrumbs of steps users took, and stack traces for where errors occurred.

Related Resources

Workspace ONE Datasheet

Introduction to Digital Employee Experience Management

Deliver a set of capabilities to help IT admins monitor digital workspace KPIs impacting employee experience, proactively discover issues and quickly remediate with automation.

IDC Names VMware a Leader in UEM

The Forrester Wave: End User Experience Management

VMware Named as a Strong Performer in The Forrester New Wave™: End User Experience Management, Q4 2020.

The Digital Workspace for Dummies

Digital Employee Experience Management: Introducing User Experience Score

Learn how the user experience score, desktop and mobile app experience scores and desktop health score can enable IT teams to monitor health of their organization in an efficient manner.

Ready to Get Started?

Only Workspace ONE provides a unified platform to help you transform IT, reduce costs and enable a totally mobile workforce.