Across industries, the term “digital business” is no longer just a buzzword, but a strategic imperative. It’s increasingly clear that the c-suite must identify and march toward a digital business vision or risk obsolescence. Private enterprise is not the only sector affected by this shift in the business landscape. In its annual report “2016 CIO Agenda: A Government Perspective,” Gartner found that digital service transformation is at the embryonic stage of maturity in government. 379 government CIOs participated in the survey to give insight to their key priorities, opportunities and threats.
Some of Gartner’s key findings in the survey include:
- Analytics, infrastructure and cloud computing continue to be the top three technology priorities for government CIOs in all tiers and regions, but shortages of skilled workers and rigid organizational cultures are among the major barriers to implementing digital priorities.
- Almost 40% of government CIOs indicate their IT program budgets are growing; 44% of government IT budgets will remain unchanged; and only 17% report decreasing budgets, most markedly in national (or federal) and defense agencies.
- CIOs report a 34% adoption rate of bimodal IT in government, slightly lagging behind private industry (38%). An additional 26% of CIOs in both sectors plan to be bimodal IT organizations in the next three years.
Government agencies are taking a few different steps in order to digitize alongside the rest of the world. Gartner found that in government, leveraging digital technologies and business models to transform traditional operational and service models, while improving organizational performance and program outcomes, has now risen to the top of the business agenda for many elected leaders and public officials.
Of course, with digitization comes increased vulnerability, a particular challenge for the risk-averse public sector. The Gartner study observes: “Becoming more digital actually represents a continuum of personal risk for the CIO, and business risk for the entire enterprise. It may involve stepping into the unknown in order to explore the possible and create new value.”
Curious to learn more? Click here to read more and view graphical statistics from the findings of the 2016 CIO Agenda: A Government Perspective.