As technology has evolved from client-server to mobile-cloud, employees increasingly expect a consumer-style experience at work, accessing any app or data they need on whichever device they’re carrying at the time. Meanwhile, IT teams grapple with the cost and complexity of supporting multiple platforms without compromising security.
These competing forces are playing out against the background of a broader evolution in business, from a system where companies have worked individually to compete with one another into a more connected ecosystem where partners are networked together to deliver value to consumers and businesses.
The key to success in this dynamic landscape will be the ability to connect previously siloed data stores, cloud services, and apps via a single platform that is consumer-simple and enterprise-secure.
The Digital Workspace Solution
Traditionally, end users have been limited by the operating system or platform that they have had access to—Microsoft Windows, Android, Apple’s Mac OS and iOS. Information and services have been siloed, and the need for multiple sign-ons or work-arounds to get data into the right place has hampered productivity.
VMware developed the Workspace ONE™ digital workspace platform to help businesses thrive in the new connected economy that is emerging. The platform helps IT gain control over the rapid changes brought about by consumerization, enables a “plug and play” approach to apps, and provides a holistic change in the way end-user services are delivered.
At VMware, employees are already using the Workspace ONE platform. Single-sign on gives them immediate access to over 400 apps from multiple vendors and service providers, including Salesforce, SAP, and Concur. Workspace ONE has also broken down the traditional separation between platforms, meaning it’s possible, for example, for an employee to launch a Windows app from an Android tablet as easily as from any Microsoft device.
The capabilities also extend to productivity apps, including email, calendar, contacts, documents, chat and enterprise social. Social tools that enable real-time collaboration are integrated into applications and tools employees already use, while granular security policies control how information can be edited and shared.
Fueling the Growth of the Ecosystem
Recent improvements to the Workspace ONE platform increase security while making it easier for users to access apps. For employees, one-touch mobile single sign-on allows easier access to cloud, Intranet, and native applications on the go. Meanwhile, multifactor authentication is now also available on Apple Watch, extending the devices available for employees to use.
For businesses, enhancing flexibility for users is critical. New application program interfaces mean that Windows 10 can be managed via Workspace ONE in much the same way as a mobile operating system. At the same time, a new approach called unified endpoint management will allow businesses to boost security capabilities across platforms, including bringing apps and devices securely into the enterprise.
The digital workspace platform creates an effective “front door” to the IT environment, a single point of access to everything an employee needs, all contained within a security perimeter delineated by identity and access management capabilities.
This fluidity within a secure perimeter is enabling a more interconnected business environment to take shape. For example, VMware and Salesforce have integrated the Workspace ONE and Salesforce One platforms to provide a simpler experience for employees while also strengthening identity management capabilities. Partnerships like these are the future of digital business.
As this more flexible IT environment takes shape, the digital workspace platform will allow businesses to break down IT silos and provide more contextual experiences via workflows based on information about the user, device, and application.
Digital businesses will drive innovation in the ecosystem, partnering in new ways to deliver value. The digital workspace platform will be the center of a fluid, dynamic, yet enterprise-secure IT environment that enables users to be more connected, collaborative, and productive from any location, on any device.