“Everyone should have the flexibility to use the digital tool they prefer with the freedom they desire to express their creativity,” says Sumit Dhawan, VMware senior vice president and general manager, End-User Computing.
But a challenge in the face of flexibility and creativity has traditionally been the fragmented nature of IT environments. There has been little, if any, consistency in the management of, or the user experience across desktop, mobile, and cloud.
To work successfully across these different environments, employees have to navigate “continuous layers of complexity,” says Dhawan. “This isn’t a sustainable model.” Furthermore, to tame the marginal costs arising from these silos, there is a need to have a unified management approach across the various platforms, which also helps to ensure consistency of IT and employee experiences. And to do that, Dhawan says, “you need a platform.”
The Workspace ONE Platform
In 2016, VMware introduced VMware Workspace ONE™, a digital workspace platform that delivers any app, to any device, with consumer simplicity and enterprise security.
At VMworld 2017 in Las Vegas, Dhawan and VMware’s CTO of End-User Computing, Shawn Bass, delivered a keynote to reiterate the value of a platform approach, showcasing the strengths and new capabilities of the Workspace ONE platform.
Workspace ONE reinvents the relationship between end user and employer to unleash the creativity and productivity of each.
Watch the video to see how VMware’s digital workspace unleashes the creativity that only humans can inspire. Then read on to learn more about Workspace ONE.
More creativity, more innovation, better business. With VMware Workspace ONE, “the future is human,” says Dhawan.
A Digital Contract
To referee the “tug-of-war” between offering employees the freedom to work on the device of their choice and maintaining enterprise-level security and control of those devices, Workspace ONE integrates identity and context to create what Dhawan calls “a digital contract.”
This digital contract goes straight to the heart of how both employees and employers view devices and personal information in the workplace. Employees view devices as their own and treat them as their own, even if they are employer-issued. “They’ll even put pictures on them,” says Dhawan. And because of this, they “put things on these devices they wish to keep private and don’t want employers to know. At the same time,” Dhawan says, “employers want security and compliance.”
Workspace ONE offers a holistic solution to this fundamental contradiction. Employees and employers have full visibility into the degree of access employees can have based on the amount of control the organization needs over the device to protect sensitive data. “At any point, the employee can change that,” says Dhawan, “to ensure individual privacy. But, as a result, the employee agrees to a trade-off that may involve their losing some degree of access to corporate apps and data.”
This digital contract between the two parties helps unleash employee creativity by allowing them the freedom to work on the digital device of their choice while ensuring the security and compliance the organization requires. The former, implicit tension between the two contrasting needs is resolved.
Desktop, Legacy, and Branch Office
The Workspace ONE platform is built to allow organizations to begin the digital transformation of their workplace from a variety of starting points. Typically, the journey begins from one of the three major vectors that Workspace ONE encompasses: legacy desktop, mobile, or cloud.
Workspace ONE makes it simple to provision any Windows desktop or device using over-the-air (OTA) programming, including the option for the employer to provision an application one time and then use peer-to-peer (P2P) technology to replicate it automatically to as many as 10,000 devices.
These capabilities enable large organizations to increase the speed and lower the cost of provisioning applications to branch offices. Workspace ONE also simplifies, speeds, and reduces the cost of provisioning and managing legacy desktop environments by allowing the organization to deliver the new or upgraded application one time, and then copy it out to every other local desktop connected to the platform.
Smart Phones and Other Mobile Devices
The Workspace ONE platform embraces and secures all of the most popular mobile operating systems. As Mac and iPhone use in the enterprise continues to grow, a new Workspace ONE solution for Mac makes it even easier to import the universe of Apple applications into the enterprise.
Deepening VMware’s relationship with Google, Workspace ONE is the first and only partner technology to integrate with Chromebooks management and provide seamless onboarding for all Android applications.
Workspace ONE is also powering Hewlett-Packard’s device as a service offering. This expanded partnership with HP aligns Workspace ONE with next-generation device consumption and management that is no longer shackled to legacy infrastructure.
Device Trust, Elastic Infrastructure, and Cloud
Workspace ONE makes possible what Bass calls “device trust.” “Device trust reinforces the digital contract,” says Dhawan, by enabling users to see and help define the privacy settings for their bring-your-own (BYO) mobile device programs. Users can trust the device to be secure and in compliance with corporate policies while allowing them the freedom to work the way they choose.
Workspace ONE also provides a unified workspace experience and unified endpoint management across desktop, mobile, and cloud. For the delivery of Windows services, Workspace ONE helps make infrastructure elastic. It allows organizations to focus on the design of their desktop, mobile, and cloud environments, and the platform’s automated management capabilities take care of deployment, management, and operations.
One example is the new Dell EMC turnkey solution that removes the complexity from provisioning a virtual desktop infrastructure (VDI) deployment. Leveraging the capabilities of the Workspace ONE platform, it makes implementing virtualized infrastructure “as easy as adding an appliance,” Bass says. There’s no additional physical hardware needed, just software-defined infrastructure, ready to go, out of the box.
Workspace ONE can also serve as a front-end console to manage cloud-based virtual apps and desktops, without requiring any additional hardware infrastructure. Customers may use excess capacity from their Microsoft Azure cloud environments to host these apps and desktops and make them available to employees right alongside their web, software as a service (SaaS), and natively installed applications. These capabilities will also enable Workspace ONE to function as a “hub” service for running applications in the cloud without requiring additional physical infrastructure. Workspace ONE provides an elastic infrastructure that stretches across environments.
Watch Dhawan and Bass deliver their full showcase keynote, “Delivering New User Experiences With Digital Workspaces,” at VMworld 2017.