What is Workspace ONE Intelligence?
The Intelligence Driving an Anywhere Workspace
Workspace ONE Intelligence is the core data platform for the anywhere workspace. It aggregates, correlates, and analyzes data from multiple sources and delivers actionable insights across any app and any device. Empowering organization to transform from reactive to proactive IT , improve digital employee experience, strengthen security risk compliance, and optimize IT operations.
Improve Employee Experience
Monitor digital workspace metrics that impact employee experience. Proactively identify issues, perform root cause analysis, and quickly provide a fix.
Increase IT Efficiency and Agility
Speed up IT tasks, issue resolution, and patch rollout with a powerful automation engine that spans across internal and 3rd party tools in your environment.
Enable Zero Trust
Discover and respond to new security threats and vulnerabilities, and continuously verify risk based on user behavior and device context.
Make Smarter and Data-Driven Decisions
Leverage machine learning models based on a rich set of data points to gain deep insights across your cross-platform digital workspace, including desktop and mobile devices, OS, applications, and users.
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What Workspace ONE Intelligence Delivers
Actionable Insights
Aggregate and correlate data from multiple sources across your digital workspace to visualize environment KPIs, understand trends and gain meaningful insights.
Automation Engine
Orchestrate and automate IT workflows based on pre-defined rules and a rich set of parameters. Extend workflows to your favorite third-party tools via REST API.
Digital Employee Experience Management
Track a rich set of metrics like device health, OS, app performance, users, and network; proactively identify issues; troubleshoot and remediate with automation.
Risk Analytics
Correlate and analyze data from a variety of data sources and leverage machine learning to calculate user risk score based on user activity and device context.
Virtual Endpoints Monitoring
Gain insights and visibility across your virtual desktops and applications and monitor the health and performance of your virtual environment.
Threat Mitigation
Aggregate threat data from external sources like CVE lists and Workspace ONE Trust Network, analyze risk in-context to your environment and fix with automation.
Use Cases
Digital Employee Experience Management
Improve employee productivity and engagement by monitoring digital workspace metrics that impact user experience. Proactively identify issues, even before the user notices, and remediate with automation.
Zero Trust Security
Break the silos between IT and security teams with a consistent and common tool for discovering and responding to new threats, and continuous verification of risk based on user behavior and device context. Enable risk-based conditional access to keep your enterprise secure.
IT Operations
Optimize IT operations with a rich set of out-of-the-box as well as custom dashboards and reports with cross-platform digital workspace insights. Make data-driven decisions and take actions faster with automation workflows.
Related Resources
Workspace ONE Intelligence Datasheet
Learn more about Workspace ONE Intelligence capabilities and use cases.
Digital Employee Experience Management
Learn more about the Digital Employee Experience Management capabilities powered by Workspace ONE Intelligence.
Explore Workspace ONE Intelligence Blogs
Learn more about what’s new with Workspace ONE Intelligence, new use cases and features.
Related Products
Workspace ONE Unified Endpoint Management
Multi-platform endpoint and app management
Digital Employee Experience Management
End-to-end visibility to deliver exceptional employee experience
Workspace ONE Intelligence for Consumer Apps
Mobile app analytics for consumer-facing apps
Frequently Asked Questions
Workspace ONE Intelligence delivers insights, analytics and automation for the Digital Workspace. It provides robust visibility into security risk and digital employee experience through dashboards and reports, with an automation engine that enables faster, policy-based and data driven actions.
How can I get Workspace ONE Intelligence?
Workspace ONE Intelligence is a service for the Workspace ONE platform. Customers can get it as part of Workspace ONE Enterprise or purchase it as an add-on for Workspace ONE Advanced/Standard. For more details contact your sales team.
What use cases customers use Workspace ONE Intelligence for?
Our customers leverage Workspace ONE Intelligence for a variety of use cases, here are some examples:
- Device health monitoring
- App analytics and performance
- OS tracking
- Windows 10 compliance
- CVE management
- Conditional access
- And many more!
What is Digital Employee Experience Management?
Digital Employee Experience Management (DEEM) is a set of capabilities available with Workspace ONE Intelligence that enable IT admins to better understand factors and digital workspace KPIs impacting employee experience and take actions to fix them. To learn more visit here.
What is Risk Analytics?
Risk analytics analyzes data from a variety of sources to identify behaviors that may represent risk. By leveraging machine learning, it calculates user’s risk score based on device context and user behavior, enabling continuous verification and conditional access, which are central to Zero Trust.
What is Workspace ONE Trust Network?
Workspace ONE Trust Network is a framework for leading security partners to integrate with Workspace ONE Intelligence and ingest threat data into the platform. Admins can visualize threats in-context to their environment and take actions, increasing the overall security posture in the organization.
Can Workspace ONE Intelligence integrate with other third party and custom tools?
Yes, through Custom Connectors in Workspace ONE Intelligence customers can create integration with any third party and custom tools that support REST APIs. Out of the box integrations include ServiceNow and Slack.
Ready to Get Started?
Only Workspace ONE provides a unified platform to help you transform IT, reduce costs and enable a totally mobile workforce.