Proactive Intelligence and Issue Resolution VMware Skyline
Avoid problems before they occur. With Skyline on your team, you can focus on business priorities instead of fixing issues.
Skyline is a self-service cloud offering that proactively identifies potential issues and provides resolution guidance. Skyline will help you avoid problems before they occur and reduce support request time to resolution.
Skyline is available at no additional cost with your active Production Support and Premier Support contracts, VMware Success 360 and VMware Aria Universal Suite (vRealize Cloud Universal) subscriptions. VMware Success 360 and Premier Support customers receive an exclusive Proactive Insights Report. Learn more
Skyline Advisor Pro is now even faster, smarter, and easier to use:
Reduce the time and effort you spend on uploading manual log requests with 17 times faster support provided by Skyline Log Assist.
Skyline Advisor Pro not only helps keep our internal environment stable and secure, it proves to our customers that they need to upgrade/remediate potential issues in their environments.
Skyline provides helpful and timely recommendations about what is really happening in our system. I appreciate that the proactive findings and recommendations are clear, concise, and easy to understand.
We especially like the Log Assist feature, which streamlines Support Request resolution.