"Probably every bank is having that challenge to ensure that the platform is always up. We have deployed this entire platform on VMware technology only. And we are facing very minimal downtime. I don't see any instance which has happened."
Deepak Sarda, CTO, Indian Bank
How Cloud Management Helped Indian Bank Handle a Merger
Chennai-based Indian Bank is a government-owned financial services institution with more than 41,000 employees and more than 5,700 branches and ATMs. In 2019, the government of India directed the consolidation of 10 public-sector banks into four. As a result, Allahabad Bank, a similar-sized institution, was amalgamated with Indian Bank. The government considered that the scale and complementary service offerings of the two banks can lead to a new entity with better profitability and customer service. Technology was a key part of driving these improvements.
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