Workspace ONE and Horizon End User Adoption
Realize full value from your Workspace ONE and Horizon investments through end user adoption by enabling your employees to use the tools that boosts their productivity and work experience.
End-user computing (EUC) adoption is more than deploying a new service.
Top 4 adoption and change management best practices for a successful rollout.
Drive end user adoption with the Workspace ONE Adoption Program Guide. The guide includes step-by-step instructions to create and run an adoption campaign, best practices on each step, schedules, trackers, and scorecards templates.
Using the Adoption Kit Wizard, add your company colors, logo and messaging to create custom FAQ documents, Intelligent Hub enrollment guides and promotional web and email banners for your adoption campaigns.
Measure the impact of your digital workspace initiatives with metrics focused on business value, employee experience and productivity. Learn how to define, set and track your KPIs.
Education is the key to successful user adoption. The Workspace ONE User Zone allow your users to see the experience and benefits of Intelligent Hub and the productivity apps through “easy to digest” content and short videos. This website is a great companion to the Adoption Kits!
Focusing on the full digital workspace experience, use this kit to introduce your users to Workspace ONE Intelligent Hub, the Productivity Apps and Horizon. Available in 8 languages.
Introduce and educate users on getting started with the Workspace ONE Intelligent Hub app. Available in 8 languages.
Privacy is a concern when using personal devices. This kit introduces users to Workspace ONE Intelligent Hub while addressing their privacy concerns directly. Available in 8 languages.
Introduce and promote the Workspace ONE Productivity Apps (Boxer, Content and Web) with this kit. Available in 8 languages.
Introduce and guide users on how to get started using Horizon with this Adoption Kit. Available in 8 languages.
This kit includes user onboarding instructions and guidance for factory-provisioned Windows devices.
VMware Anywhere Workspace enables a distributed workforce to work effectively and securely from any location. A successful implementation requires effective collaboration; change management to introduce new technology and champion new practices; and program management to ensure coordination and governance. The end user computing team is naturally positioned to drive this workspace evolution that puts employee experience first.
Federated identity and access strengthens security, ensures workplace compliance, and streamlines the employee experience. Learn how you can navigate the roadmap to achieve simplified and more secure access and bypass resistance by addressing change management concerns.
The way organizations provision, manage, and secure End User Computing (EUC) devices is changing. The impact is transformational in terms of ongoing management costs and the speed of addressing changes in the workforce. Achieving these gains however requires more than just deploying the next generation of technology.
The end user computing landscape is a hybrid world where employees access a mix of local, hosted, and SaaS applications on a variety of devices. The ongoing need to support Windows applications across a diverse environment has been a major obstacle to the workspace evolution. Moving away from traditional Windows applications delivery models is a necessary component of any digital workspace journey and an important step toward the modernization of IT operations.
By implementing self-service catalogs, employees can discover and access the applications they deem appropriate to do their job within the limits of automated policy controls set by the organization instead of having a common set of applications installed on their device. And business unit managers can free up IT by defining application entitlements for their staff and manage requests for new applications.
Learn how champions can help with end user adoption and engagement.
VMware and Foundry surveyed 560 IT and business leaders in the United States, Europe, and Australia to uncover their goals and best practices for adopting digital workspace software.
ACM programs boost the success of digital workspace projects by supporting critical personnel—including IT administrators and end users—through the change.
Changing the way employees work can be hard even in the most dynamic organizations! In a digital workspace project, after a successful technology roll out, you will need to explain to users the benefits that Workspace ONE brings to the organization and to them personally, to make sure they engage enthusiastically.
The fastest way to full value realization for your project is to launch your adoption program at the same time of your technology roll out. Starting later will still provide benefits but will require a longer timeframe.
Adopting new digital workspace technologies requires employees and IT teams to change the way they work. Change management is the discipline that helps individuals and teams to embrace change. The VMware Workspace ONE adoption program is based on change management principles.
Typically, the service owner or the success owner have a vested interest in adoption, as they will be the ones tasked to track success KPIs for the project. However, many others can contribute to an effective adoption program. See the section “Establish The Core Campaign Team” in the Adoption Program Guide.
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