Industry Recognition

We work hard to champion a customer-centric culture at VMware, and we are humbled and honored when our efforts are recognized. Below is a sampling of our recent awards and achievements.

NEW! CXPA Innovation in Product Award Finalist

VMware placed as a finalist for CXPA’s Innovation in Product Award for the Maverick Program. Check out how Maverick is aligning technology roadmaps with needs to driver higher customer satisfaction.

Watch the video submission

Read More on the CXPA Innovation in Product Award

NEW! Best In Class Awards

VMware wins Best in Class Awards for CX Strategy and CX Team.

Read More on the Best in Class Awards


Product Innovation Award

VMware wins Vision Critical Product Innovation Award for groundbreaking work for developing Skyline with our Inner Circle community.

Read More on the Production Innovation Award


CX Elite Award

VMware Customer Advocacy won the CX Elite Award for evolution of a current program. CX Elite awards celebrate companies making an exceptional impact on customer experience.

Read more on the CX Elite Award


CX recognition for VMware and Kate Woodcock

The Customer Experience Professionals Association (CXPA) recognized Kate Woodcock, Senior Director of Customer Advocacy, for consistently leading outstanding customer experience efforts at VMware. 

Kate says, “This award is a reflection of the focus VMware has on customer experience and is a testament to the exceptional efforts of the VMware Customer Advocacy team to bring innovative approaches to driving customer centricity. #vmwarelistens

Read more on Kate’s CX Impact Award: Outstanding Practitioner

Temkin Experience Rating #1

VMware rated #1 in customer experience by Temkin!
VMware's efforts were recognized by the Temkin Group in the Tech Vendor NPS Benchmark, 2017 report.

Read more about the Temkin Experience Ratings

CA wins CX Diamond Award

VMware Customer Advocacy received the Clarabridge Customer Experience Diamond Award for demonstrating excellence in vision, strategy, execution and results.

Read more on the CXC Diamond Award