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VMware ESX Server 1.5 Troubleshooting
  [an error occurred while processing this directive]Knowledge Base Troubleshooting

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Installation Issues - Guest Operating Systems

Installation Issues - Guest Operating Systems

The following sections will help you diagnose and correct problems you may encounter when installing and powering on guest operating systems.

The virtual machine hangs or I get a monitor failure when I am starting a guest operating system installation.

The virtual machine hangs or I get a monitor failure when I am starting a guest operating system installation.

The virtual machine may be trying to boot from the virtual disk rather than reading from the installation CD. Since the new virtual disk may have junk data or a partial installation on it, booting from the disk may produce unpredictable results. In order to force the virtual machine to boot from the CD, click inside the remote console window, then press the ESC key while the virtual machine is displaying the BIOS screen. When a boot menu appears, choose the CD-ROM drive as the boot device.

While I am trying to install a Windows 2000 guest operating system, the installation hangs and I see a dialog that tells me the guest operating system has shut down.

While I am trying to install a Windows 2000 guest operating system, the installation hangs and I see a dialog that tells me the guest operating system has shut down.

This problem has been seen in situations where the virtual machine is configured with two SCSI drives and the user has changed the boot order in the BIOS configuration, moving the CD-ROM from third to second in the boot order.

You can work around the problem.

  1. Log into the console operating system - at the server or with a Telnet client - as a user who has rights to modify the files in this virtual machine's directory.

  2. Change to the directory where the virtual machine's configuration file is stored.

  3. Remove the file nvram.

    rm nvram

  4. Start the guest operating system installation again. When the initial BIOS screen appears, click inside the remote console window, then press the ESC key.

  5. A boot menu appears. Choose the CD-ROM drive.

  6. The installation should proceed normally.

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