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VMware ESX Server 1.5 Troubleshooting
  [an error occurred while processing this directive]Knowledge Base Troubleshooting

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Installation Issues - ESX Server Software

Installation Issues - ESX Server Software

The following sections will help you diagnose and correct problems you may encounter when installing and configuring the ESX Server software.

My Dell PowerEdge 8450 hangs when I reboot it. The hang occurs while the driver for the Symbios Logic SCSI storage controller (sym53c8xx.o) is loading.

My Dell PowerEdge 8450 hangs when I reboot it. The hang occurs while the driver for the Symbios Logic SCSI storage controller (sym53c8xx.o) is loading.

To work around this problem, you must assign the Symbios controller for use by the virtual machines. To do so, follow these steps:

  1. Reboot the server. At the LILO prompt, choose linux-smp.

  2. From your management workstation, log in to the VMware Management Interface as root.

  3. Click Configure System.

  4. Click Update Boot Configuration Allocate Devices.

  5. In the listing for vmnix, click Edit.

  6. Scroll to the bottom of the page and set SCSI storage controller: Symbios Logic, Inc. for use exclusively by the virtual machines.

  7. Click Save Configuration.

  8. Reboot the server, allowing it to boot to the default vmnix kernel.

Your system should now work normally.

When the VMkernel is loading, I get repeated error messages saying "Blocked Mailbox......!!"

When the VMkernel is loading, I get repeated error messages saying "Blocked Mailbox......!!"

This problem has been reported on some Dell servers with PercRAID controllers and some servers with MegaRAID controllers. It happens if you assign about 256MB of memory to the console operating system.

If you encounter the problem, take the following steps:

  1. Reboot the computer. When LILO comes up, choose to boot the Linux-UP kernel.

  2. From your management workstation, start your Web browser and log in to the VMware Management Interface as root.

  3. Click Configure System, then click Update Boot Configuration.

  4. Edit the existing configuration, or create a new one, and set the memory for the console operating to a value that is not in the range of 241MB-271MB to avoid the problem.

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