VMware vCenter Server Heartbeat 5.5 Update 1 | 21 MAY 2009 | Build 2254
Last Document Update: 07 April 2016
Check frequently for additions and updates to these release notes.
VMware vCenter Server Heartbeat 5.5 Update 1 provides protection for the vCenter Server versions identified in the VMware Product Interoperability Matrixes.
These release notes include the following topics:
- What's New
- Learning about vCenter Server Heartbeat
- Prior Releases of vCenter Server Heartbeat
- Before You Begin
- Known Issues
- Resolved Issues
The following information provides highlights of some of the enhancements available in this release of vCenter Server Heartbeat 5.5 Update 1.
Note: The features available depend on the version of vCenter Server installed.
- Support for vCenter Server 4.0 — vCenter Server Heartbeat now supports vCenter Server 4.0.
- Support for SQL Server 2008 on Windows Server 2003 SP1 — vCenter Server Heartbeat now supports SQL Server 2008 on Windows Server 2003 SP1.
- vCenter Server Heartbeat Console runs on Windows Vista — The vCenter Server Heartbeat Console can be installed on Windows Vista.
Note: The term vSphere Client is applicable to both vSphere Client and VI Client except where VI Client is specifically stated.
VMware provides you with manuals that show you how to work with vCenter Server Heartbeat. Additionally, you can view a video that introduces you to the product and demonstrates a sample installation. To download and play the video:
- Click Video Download and save the .zip file to a folder on your computer.
- Extract the files into a directory on your system and navigate to the vCSHB_QuickStart_VideoInstall subdirectory.
- Double-click the vCSHB_QuickStart_VideoInstall.html file to start the video.
Features and known issues from prior releases of vCenter Server Heartbeat are described in the release notes for each release. To view release notes for a prior release of vCenter Server Heartbeat, click the following link:
vCenter Server Heartbeat releases
Note: Before installing this release, review the vCenter Server Heartbeat Quick Start Guide for important information about environmental requirements and the selection of options during the installation process.
The vCenter Server Heartbeat Reference Guide provides details on the compatibility of current and previous versions of vCenter Server.
This release of vCenter Server Heartbeat operates on Windows 2003 x86 SP1 or SP2 only.
This release of vCenter Server Heartbeat supports the following versions of SQL Server
SQL Server 2005 SP1-SP3
SQL Server 2008
This release of vCenter Server Heartbeat only supports vCenter Converter Enterprise. This version of vCenter Server Heartbeat does not support vCenter Converter 3.0.3 (Starter edition) or vCenter Converter Standalone 4.0.
See the vCenter Server Heartbeat Guides before installing this software. You must verify that your server environment meets the minimum requirements for the network option (LAN or WAN) selected. These guides also address minimum hardware/software requirements and scaling recommendations associated with this release. To view a guide, click one of the following links:
Read the vCenter Server Heartbeat Reference Guide for step-by-step guidance on installing and configuring vCenter Server Heartbeat.
This release of vCenter Server Heartbeat 5.5 Update 1 supports upgrades only from previously supported versions. The vCenter Server Heartbeat 5.5 Update 1 Installer prompts you to perform an upgrade only when a previously supported version of vCenter Server Heartbeat is found. See the Reference Guide for installation requirements and KB 1010474 (vCSHB-Ref-1763) for the upgrade procedures.
Note: If upgrading from an Evaluation Version of vCenter Server Heartbeat to a Production Version, refer to KB 1010792 (vCSHB-Ref-1767) for the upgrade procedure.
This release of vCenter Server Heartbeat supports upgrading to the latest version or vCenter Server 4.0. Perform the Upgrade to vCenter Server Heartbeat 5.5 Update 1 before upgrading to vCenter Server 4.0. See KB 1010479 (vCSHB-Ref-1764) if protecting vCenter Server only or KB 1010483 (vCSHB-Ref-1765) if protecting vCenter Server with a local SQL database for instructions on how to upgrade vCenter Server 2.5 and its updates to a later version or vCenter Server 4.0
This section contains known issues for this release in the following subject areas:
- New Issues with vCenter Server Heartbeat 5.5 Update 1 Build 2254
- vCenter Server Heartbeat Networking
- vCenter Server Heartbeat Setup
- vCenter Server Heartbeat Administration
- vCenter Server Plug-ins
- vCenter Server Heartbeat Tasks
- vCenter Server Heartbeat Rules
- vCenter Server Heartbeat File Filters
The following issues exist in this build of vCenter Server Heartbeat 5.5 Update 1 (Build 2254):
Managed ESX host not responding
A Managed ESX host enters a Not Responding state after a switchover when the vpxd.cfg file is configured with a management IP address.
Workaround: Configure the Managed IP using the vSphere Client and set the Managed IP address to the Principal (Public) IP address of the vCenter Server Heartbeat active server.
Incorrect network configuration might cause vSphere Client Plug-in
Installing vCenter Plug-ins through the vSphere Client requires the vSphere Client to connect and download the plug-ins through the Principal (Public) IP address. The Principal (Public) network adapter must be first in the bind order. If vSphere Client is configured with any other IP address, then the installation will fail.
Workaround: Ensure that prior to installing VMware vCenter Plug-ins that the Principal (Public) network adapter is shown as first in the bind order of the Network Connections > Advanced > Advanced Settings dialog and that the vSphere Client lists the Principal (Public) IP address as the network identification for each of the components.
In a WAN environment, vCenter Orchestrator is not accessible after
a switchover or failover until it has been reconfigured with the new Principal
(Public) IP address
After switchover or failover in a WAN environment, vCenter Orchestrator Server is not accessible until it has been reconfigured with the Principal (Public) IP address of the newly active server.
Workaround: Manually reconfigure vCenter Orchestrator Web Configuration with the Principal (Public) IP address. For more information about reconfiguring vCenter Orchestrator, see KB 1010470 (vCSHB-Ref-1762).
vCenter Server Heartbeat Setup fails when run from a mapped drive
Running vCenter Server Heartbeat Setup.exe remotely from a mapped network drive causes Setup to terminate.
Workaround: Download the distribution .zip file to a physical drive on the server, extract the contents to a local folder, and run Setup.exe from the folder.
Setup fails to properly extract files if WinRAR is used to extract
Extraction utilities that do not extract empty folders will cause Setup to fail.
Workaround: Use WinZip, Windows Explorer, or utilities that can be configured to extract empty folders when extracting the kit files.
vCenter Server Heartbeat does not support the ` (grave accent)
vCenter Server Heartbeat does not support usernames and passwords that use the ` (grave accent) character. Change the vCenter Server password before configuring vCenter Server Heartbeat rules.
vCenter Update Manager and vCenter Converter must be configured
with the server's Fully Qualified Domain Name (FQDN) before installing
vCenter Server Heartbeat
Prior to installing vCenter Server Heartbeat, verify that vCenter Update Manager and vCenter Converter are configured using Fully Qualified Domain Names rather than IP addresses.
Install Clone — Prior to starting Setup on the Secondary
server, the WebClient service must be set to Manual or Automatic
If VMware License Server is installed, before starting vCenter Server Heartbeat Setup you must set the WebClient service to Manual or Automatic. Failing to do so will result in an error preventing Setup from progressing.
vSphere Client must not be left running on the passive server
during a switchover operation
Leaving the vSphere Client running during a switchover operation will cause vCenter Server Heartbeat to go into a Sweep Synchronize state and initiate a Full System Check.
Workaround: Close the vSphere Client and the files will synchronize.
Manually checking the value of a rule using the Application > Rules
tab of vCenter Server Heartbeat Console does not provide immediate feedback
After changing the look and feel of the vCenter Server Heartbeat
Console, some settings are not retained.
After configuring the look and feel preferences, some subordinate dialogs do not display with the new look and feel.
Manually selecting a rule and clicking on the Check Now button fails to update the value in a timely manner.
State of plug-in not replicated from active server to passive
The enabled / disabled state of plug-ins in the vSphere Client are not replicated from the active server to the passive server.
vCenter Orchestrator User Preferences are not replicated by vCenter
vCenter Orchestrator User Preferences are not replicated from the active server to the passive server.
A user's Custom Performance Charts are not replicated by vCenter
Custom Performance Chart settings are not replicated from the active server to the passive server. br> Workaround: Create an Inclusion File Filter for:
C:\Documents and Settings\<username>\Application Data\VMware\**.
Protected Service Discovery
Under normal operating conditions, vCenter Server Heartbeat runs the Protected Service Discovery task at the interval configured in the vCenter Server Heartbeat Console. When vCenter Server is run in the evaluation mode, vCenter Server Heartbeat will detect this condition through the plug-in Rules and display the Application Health status as Degraded. When the Application Health status is Degraded, Protected Service Discovery tasks will not run.
Workaround: To allow the Protected Service Discovery task to run while running vCenter Server is in the evaluation mode, disable the Check vCenter License rule through the vCenter Server Heartbeat Console. Refer to KB 1010463 (vCSHB-Ref-1754) for procedures to disable the vCenter License Check rule using the vCenter Server Heartbeat Console.
DB Files Allocated Space check cannot analyze the SQLEXP_VIM instance
The VMware SQL Server Plug-in may fail to read performance counter information for the instance on the Secondary server after switchover. VMware SQL Server Plug-in counters are not available on the Secondary server when passive because the SQL Server services are stopped. .NET may cache this information and when the rule runs on the Secondary server when active, it provides this cached information on the availability of the counters instead of looking for the counters.
vCenter Server Heartbeat fails to create a file filter for SQL
Server Reporting Services when SQL Server 2005 SP3 is installed
During the installation of vCenter Server Heartbeat a file filter is not created for SQL Server 2005 SP3 Reporting services.
Workaround: Manually configure an Inclusion File Filter for SQL Server 2005 SP3 Reporting services located at:
This release includes fixes in the following subject areas:
- vCenter Server Heartbeat Setup
- vCenter Server Configuration
- vCenter Server Services
- vCenter Server Heartbeat Tasks
Heartbeat Interval must be manually configured to 70 sec
This release resolves an issue in the previous release that required the user to manually configure the Heartbeat Interval to 70 seconds to allow vCenter Server using a remote SQL database to connect.
During Setup, excluding protected data also excludes required
This release resolves an issue in the previous release that failed to add some required files to the backup set during installation.
During Setup, if VMware Converter 3.0.3 is installed, an error
message is displayed
This release resolves an issue in the previous release that displayed an error message if VMware Converter 3.0.3 is installed and the WebClient service was disabled.
After a switchover, vCenter Server fails
to connect to the local License Server that was specified using the Principal
(Public) IP address
The issue was corrected where vCenter Server failed to connect to the local License Server that was specified using the Principal (Public) IP address after a switchover or failover.
If a service fails to start after a switchover or failover, vCenter
Sever Heartbeat will attempt to restart the service for the duration of
the application timeout
This issue was resolved with this release and vCenter Server Heartbeat will continuously attempt to restart the service for the remaining duration of the application timeout (default 10 minutes).
vCenter Server license settings are not replicated if failover
occurs immediately after changing them
This release corrects the issue with delayed replication of license setting changes by allowing discovery to run more frequently, so that license setting changes are replicated with little or no delay.