VMware

VMware vCenter Server Heartbeat 6.5 Update 1 Release Notes

VMware vCenter Server Heartbeat 6.5 Update 1| Build 11291

Last Document Update: 15 AUGUST 2013

Check frequently for additions and updates to these release notes.

This release of VMware vCenter Server Heartbeat provides protection for the following products:

vCenter Server 4.0 Update 1
vCenter Server 4.0 Update 2
vCenter Server 4.0 Update 3
vCenter Server 4.0 Update 4
vCenter Server 4.1
vCenter Server 4.1 Update 1
vCenter Server 4.1 Update 2
vCenter Server 4.1 Update 3
vCenter Server 5.0
vCenter Server 5.0 Update 1
vCenter Server 5.0 Update 1a
vCenter Server 5.0 Update 2
vCenter Server 5.1
vCenter Server 5.1 Update 1

These release notes include the following topics:

What's New

The following information provides highlights of some of the enhancements available in this release of vCenter Server Heartbeat 6.5 Update 1

Note: The features available depend on the version of vCenter Server installed.

Features

  • Support for vCenter Server 5.1 Update 1 — This release of VMware vCenter Server Heartbeat now provides support for vCenter Server 5.1 Update 1
  • Support for View Composer 5.2 — This release of VMware vCenter Server Heartbeat adds support for View Composer 5.2

Prior Releases of vCenter Server Heartbeat

Features and known issues from prior releases of vCenter Server Heartbeat are described in the release notes for each release. To view release notes for a prior release of vCenter Server Heartbeat, click the appropriate link:

vCenter Server Heartbeat releases

Before You Begin

Before installing this release, review the vCenter Server Heartbeat Installation Guide for your environment for important information about environmental requirements and the selection of options during the installation process.

vCenter Server Heartbeat and vCenter Server Compatibility

The vCenter Server Heartbeat Installation Guides provide details on the compatibility of current and previous versions of vCenter Server.

This release of vCenter Server Heartbeat operates on the following platforms:

  • Windows Server 2003 x86 Standard/Enterprise/Data Center including SP1 and later
  • Windows Server 2003 x64 Standard/Enterprise/Data Center SP2 and later
  • Windows Server 2003 R2 x64 Standard/Enterprise/Data Center SP2 and later
  • Windows Server 2008 x86 and x64 Standard/Enterprise/Data Center including SP1 and later
  • Windows Server 2008 R2 Standard/Enterprise/Data Center including SP1

This release of vCenter Server Heartbeat only supports vCenter Converter Enterprise. This version of vCenter Server Heartbeat does not support vCenter Converter 3.0.3 (Starter edition) or vCenter Converter Standalone 4.0

Installation Notes for This Release

See the vCenter Server Heartbeat Installation Guide for your environment before installing this software. You must verify that your server environment meets the minimum requirements for the network option (LAN or WAN) selected. These guides also address minimum hardware/software requirements and scaling recommendations associated with this release. To view a guide, click one of the following links:

Read vCenter Server Heartbeat Installation Guides for step-by-step guidance on installing and configuring vCenter Server Heartbeat.

This release of vCenter Server Heartbeat supports the following versions of SQL Server on both x86 and x64 platforms unless explicitly noted::

  • SQL Server 2012 Standard, Enterprise, and Express Editions on
    • Windows Server 2008 R2 SP1 Standard and Enterprise (x64 only)
    • Windows Server 2008 SP2 Standard and Enterprise
  • SQL Server 2008 R2 Standard, Enterprise, and Express Editions up to SP2 on
    • Windows Server 2008 R2 Standard and Enterprise (x64 only)
    • Windows Server 2008 SP2 Standard and Enterprise
    • Windows Server 2003 SP2 Standard and Enterprise
  • SQL Server 2008 Standard, Enterprise and Express Editions up to SP2 on
    • Windows Server 2008 R2 Standard and Enterprise (x64 only)
    • Windows Server 2008 SP2 Standard and Enterprise
    • Windows Server 2003 SP2 Standard and Enterprise
  • SQL Server 2005 up to SP4 Standard, Enterprise, and Express Editions
    • Windows Server 2008 SP2
    • Windows Server 2003 SP2

Note: This version of vCenter Server Heartbeat supports 32 bit versions of SQL Server 2005/2008 installed on x64 Operating Systems.

This release of vCenter Server Heartbeat supports the following versions of VMware View Composer 2.7, 3.0, and 5.2.

Upgrading to vCenter Server Heartbeat 6.5 Update 1

This release of vCenter Server Heartbeat 6.5 Update 1 supports upgrades from previously supported versions. The vCenter Server Heartbeat 6.5 Update 1 Installer prompts you to perform an upgrade only when a previously supported version of vCenter Server Heartbeat is found. See the Appendix C of the appropriate vCenter Server Heartbeat Installation Guide for installation requirements. When downgrading to a previous version of vCenter Server Heartbeat, do not use Setup to uninstall plug-ins. For information about performing plug-in installs/uninstalls please refer to VMware knowledge base article 1014435 (vCSHB-Ref-1815).

Note: If upgrading from an Evaluation Version of vCenter Server Heartbeat to a Production Version, refer to VMware knowledge base article 1010792 (vCSHB-Ref-1767) for the upgrade procedure.

Known Limitations

This section contains vCenter Server Heartbeat best practices for this release.

  • Setup VMware recommends that User Access Control (UAC) on Windows Server 2008 and Windows Server 2008 R2 be disabled when installing the product on both servers. UAC can be re-enabled once installation of vCenter Server Heartbeat has completed. Attempting to run Setup without disabling UAC will result in permission elevation prompts anytime the server is restarted.
  • Display Resolution Prior to starting Setup or launching the vCenter Server Heartbeat Console, set the display to a recommended minimum of 1024 X 768.
  • Physical to Physical Installation During a Physical to Physical installation on Windows Server 2008 SP2, a problem with Windows native permissions on the %windir%\winsxs\filemaps folder contents may cause the restore process to fail with the error System writer is not found in the backup. For a workaround, see Microsoft Knowledge Base article http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/b5236028-4bfe-400c-90e2-b6d40b08e776 to reset the permissions.
  • Setup If VMware License Server is installed, before starting vCenter Server Heartbeat Setup you must set the WebClient service to Manual or Automatic. Failing to do so will result in an error preventing Setup from progressing.
  • Switchover/Failover After a switchover or failover, the Update Manager client connection will be lost if the timeout exceeds 15-20 seconds. Restart the vSphere Update Manager Client Plug-in once the Update Manager service has started to resolve the issue.
  • License Server VMware License Server service cannot be added to protected set if any of its dependencies are disabled on the passive server. When running vCenter Server Heartbeat v4.x with License Server installed on Windows 2008, VMware recommends that the Computer Browser service be changed from Disabled to Manual.
  • vSphere Client Plug-in — Installing vCenter Plug-ins through the vSphere Client requires the vSphere Client to connect and download the plug-ins through the Principal (Public) IP address. The Principal (Public) network adapter must be first in the bind order. If vSphere Client is configured with any other IP address first in the bind order, the installation will fail.

Known Issues

This section contains known issues for this release in the following subject areas:

vCenter Server Heartbeat Setup

  • Setup — When using the Install Clone technique for a Physical to Virtual architecture, the Secondary server must not have VMware Tools installed during the installation process
    If VMware Tools is installed on the Secondary server when using the Install Clone technique in a Physical to Virtual architecture, the packet filter will fail to install.
    Workaround: Uninstall VMware Tools completely prior to starting the Setup process. Once vCenter Server Heartbeat is installed, reinstall VMware Tool on the Secondary server.
  • Setup — vCenter Server Heartbeat does not support the ` (grave accent) character
    vCenter Server Heartbeat does not support usernames and passwords that use the ` (grave accent) character. Change the vCenter Server password before configuring vCenter Server Heartbeat rules.
  • Setup — If 10GB Mellanox network cards are present, TCP Offload Engine (TOE) must be disabled on all network cards before installation
    If 10GB Mellanox network cards are present, TCP Offload Engine (TOE) must be disabled on all network cards before installing vCenter Server Heartbeat. See VMware knowledge base article 1024066 (vCSHB-Ref-1919) for more information about this environment.
  • Setup/Upgrading — During installation, the Primary and Secondary server rename may fail to complete.
    During installation, the server rename of the Primary and Secondary servers may fail to complete because the domain controller for the domain was unable to process the rename request at time of the rename attempt.
    Workaround:The server rename process is the last step of vCenter Server Heartbeat installation. Should the server rename process fail to complete, manually rename the server to complete installation.
  • Upgrading — Upgrading VMware ESXi Dump Collector (Netdump), VMware vSphere Authentication Proxy, and VMware Syslog Collector from version 5.0 to version 5.1 may result in Error 29453 being displayed
    When upgrading VMware ESXi Dump Collector (Netdump), VMware vSphere Authentication Proxy, and VMware Syslog Collector from version 5.0 to version 5.1, with vCenter Server Heartbeat installed, the installer may display the warning: Error 29453 login failed due to bad user name or password.
    Workaround: The warning can be safely ignored. Proceed with the installation.

vCenter Server Heartbeat Administration

  • DB Files Allocated Space check fails because of a missing performance object
    The VMware SQL Server Plug-in does not evaluate performance counters on 32-bit versions of SQL Server installed on 64-bit Windows Operating Systems.
    Workaround: To prevent alerts from being raised, disable the rule.
  • Changing the server roles manually using the Configure Server wizard prevents vCenter Server from starting
    Changing the server roles manually using the Configure Server wizard prevents the Pre-Start task that refreshes the lock box for the Single Sign On service from running resulting in vCenter Server failing to start.
    Workaround: Follw the procedure outlined in VMware knowledge base article 2036170 (vCSHB-Ref-2557) to refresh the Single Sign On MasterPassword. Once complete, stop applications and then restart applicaions.
  • vCenter Server Heartbeat does not start on Secondary server and displays the following error message: VMware vCenter Server Heartbeat failed to initialize: Failed to set packet filter loadstate
    This error may be accompanied by an IP conflict and can occur after a Physical to Physical Install on Windows 2008 R2 if the packet driver fails to install because of a permissions error during driver installation.
    Workaround: Manually install the packet filter on the Secondary server. See VMware knowledge base article 1009567 (vCSHB-Ref-353) for instructions on how to manually install the packet filter.
  • Events generated prior to the upgrade will not be readable after upgrade
    Events generated prior to the upgrade to vCenter Server Heartbeat 6.5 will not be readable after upgrade due to changes in the event structure. vCenter Server Heartbeat 6.5 events are now formatted so that they appear as unique Windows events in the Windows Application Event log.
  • During an upgrade, the Alert Configuration settings may be reset to their default values
    During an upgrade, the Alert Configuration settings may be reset to their default values.
    Workaround: If you have customized the Alert Configuration settings, make a note of the settings and reconfigure after the upgrade.
  • Enabling/Disabling the VMware Update Manager vSphere Client plug-in
    When the VMware Update Manager vSphere Client plug-in is enabled or disabled on the active server, the change is not automatically replicated to the passive server. After a subsequent switchover, you must repeat the change on the new active server.
  • Localhost names used prior to the server being renamed during installation appear in the vSphere Web Client Tasks and Events sections
    Localhost names that were assigned to the Primary and Secondary server prior to the renaming of the servers during installation appear in the vSphere Web Client Tasks and Events section.
    Workaround: Remove the old localhost names from the Heartbeat WebServices cache. See knowledge base article 2032853 (vCSHB-Ref-2510).

vCenter Server Heartbeat vSphere Client Plug-In

  • After a switchover, vSphere Client or vSphere Web Client may fail to display the Heartbeat tab properly
    The Heartbeat tab in vSphere Client or vSphere Web Client may fail to display properly after performing a Make Active operation.
    Workaround: Refresh the vSphere Web Client browser or if using the vSphere Client, restart the client.
  • Manually restarting the Heartbeat WebServices causes duplicate events in vSphere Web Client
    If the user manually restarts the Heartbeat WebServices service, the service will replay up to a maximum of 300 previous events from the Heartbeat event log.  These events may have been reported previously and if so will be duplicates.
    Workaround: Disregard duplicate events.
  • Following a failover or switchover, the vSphere Client fails to reconnect to vCenter Server
    After a switchover or failover, the vSphere Client fails to authenticate as it attempts to reconnect to vCenter Server.
    Workaround: To reconnect vSphere Client to vCenter Server, select the use Windows session credentials checkbox.
  • Clicking Make Active in the Heartbeat tab of the vSphere Client results in the vSphere Client presenting a Security Certificate acceptance
    When attempting to perform a Make Active operation via the Heartbeat tab in the vSphere Client, vSphere Client presents a Security Certificate for acceptance each time the Make Active operation is performed.
    Workaround: Accept the Security Certificate each time it is presented to allow the switchover to proceed.
  • When vCenter Server is configured using custom ports, VMware VirtualCenter Plug-in rules fail
    When vCenter Server is configured to use custom ports, VirtualCenter Plug-in is unable to connect to the remote server causing VirtualCenter Plug-in rules to fail.

Resolved Issues

This release includes fixes in the following subject area:

vCenter Server Heartbeat Administration

  • New installations of vCenter Server Heartbeat list the services in the wrong order
  • After making a change or performing a restart of the Single Server Sign On system, vCenter Server 5.1 fails to start
  • During a switchover, incorrect Make Active tasks and task status may appear in the task list
  • During Verify Synchronization operations, file handle leaks may occur
  • When using the vCenter Server Heartbeat Plug-in for vSphere Client or vSphere Web Client the first time, the client displays Error #2032