VMware vCloud® Air vSphere® Client Plug-in 1.5 Release Notes

vCloud Air vSphere Client Plug-in 1.5 | 24 JUL 2014

Updated 09 SEP 2014

What's in the Release Notes

The release notes cover the following topics:

About the vCloud Air Plug-in

The vCloud Air vSphere Client Plug-in (formerly known as the vCloud Hybrid Service vSphere Client Plug-in) lets you view and manage your vCloud Air resources in the vSphere Web Client. After you install the plug-in and register your vCloud Air account with it, you can view all your Dedicated Cloud and Virtual Private Cloud instances in the vSphere Web Client. You can browse each cloud instance and manage its inventory of virtual data centers, gateways, networks, and virtual machines.

Note: Only users with an Account Administrator user role in vCloud Air can register and use the plug-in. See Known Issues for more information.

What's New

The 1.5 release of the vCloud Air plug-in includes the following new features:

  • Storage Tiering
  • The plug-in now supports the storage tiers offered by vCloud Air. You can allocate multiple storage tiers to your virtual data centers, based on the storage you purchased for the cloud instance. You can select the type of storage for each virtual machine based on its performance needs, and migrate a virtual machine disk from one storage tier to another if the needs change. You can also allocate multiple tiers to a single virtual machine.

  • Disaster Recovery
  • VMware offers a vCloud Air Disaster Recovery service that lets you protect your workloads from a disaster or disruptive event by replicating them to vCloud Air.

    If you purchase the service, you can manage your vCloud Air Disaster Recovery virtual data center from the plug-in. You can monitor the replication status of virtual machines, run test recoveries, and recover virtual machines to the cloud.

  • Ability to create a separate log file
  • By default, log information for the plug-in is saved in the vSphere Web Client log file, vsphere_client_virgo.log. You can now choose to create a separate log file for the plug-in and set log levels, such as DEBUG, for it. This allows you to troubleshoot problems more easily.

  • Updated installer in vSphere Web Client 5.5 Update 2
  • vSphere Web Client 5.5 Update 2 includes an updated vCloud Air plug-in installer. The installation and upgrade process remains the same as in vSphere Web Client 5.5 Update 1. The installer icon in the Home page of the vSphere Web Client has been renamed to Hybrid Cloud. You can also access the installer from the navigation pane.

The 1.5 release also resolves the issues listed in Resolved Issues.

For information about upgrading the plug-in, see the vCloud Air vSphere Client documentation center.

Supported Browsers

The vCloud Air plug-in has the same browser requirements as the vSphere Web Client. See vSphere Web Client Software Requirements for information.

Supported Platforms

  • vSphere Web Client 5.5 Update 1
  • vSphere Web Client 5.5 Update 2


vCloud Air vSphere Client Plug-in Documentation Center

Resolved Issues

Installer Getting Started page does not appear in Internet Explorer 8 and you cannot install the plug-in
If you are using Internet Explorer 8, when you click on the vCloud Hybrid Service Installer icon in the Home page of the vSphere Web Client, the Getting Started page does not appear, preventing you from installing (or upgrading) the vCloud Air plug-in.

Occasional registration problems
When you register your vCloud Air account with vCloud Air plug-in 1.0.1 installed in vSphere Web Client 5.5 Update 1, the following problems can occur occasionally:

  • You are unable to register your account. The registration hangs.
  • When you log out of vSphere Web Client and log back in, your account is no longer registered and you have to register it again.

These problems are likely to occur when your environment is slow.

Storage profiles not displayed in plug-in
The vCloud Air plug-in does not display storage profiles for virtual machines or let you select a storage profile while deploying a template. Templates are deployed with the default storage profile.

Available storage displayed is sum of available storage in all storage profiles
When you deploy a template from a virtual data center that has multiple storage profiles, the Customize resources page of the New Virtual Machine from Template wizard displays available storage that is the sum of the storage available in all the storage profiles, instead of displaying only the storage available in the default storage profile. (In the plug-in, you cannot select a storage profile and templates are deployed with the default storage profile.)

Known Issues

Account Administrator user role required to register and use the vCloud Air plug-in (Effective: 05 SEP 2014)
User roles in vCloud Air have been updated. Consequently, the vCloud Air plug-in's account requirements have changed. You now require an Account Administrator user role to register your vCloud Air account with the plug-in and to use the plug-in. Account administrators have the privileges to perform all tasks in the vCloud Air plug-in.

If you register using any other role, you will not be able to see your cloud instances.

If you previously registered your vCloud Air account with the plug-in using a Virtual Infrastructure Administrator role, or other administrator role, update the registration:

  1. In the Summary tab of the vCloud Air plug-in, click the Sign in as a different user link.
    You are logged out.
  2. Click the Register vCloud Hybrid Service account link, and register again using an Account Administrator user role.
    If you do not have this role, contact your vCloud Air account administrator.

Missing text in navigation pane or drop-down menus
After you upgrade to the latest version of the vCloud Air plug-in in vSphere Web Client 5.5 Update 1, you might see the following problems:

  • The text for the Hybrid Cloud Service entry in the left navigation pane is missing. The icon appears but the text is missing.
  • In drop-down menus, some menu items display the text _MISSING RESOURCE_ instead of the command name.

This problem occurs because of a caching issue with the Adobe Flash Player. It has been observed on Firefox but might also occur on other browsers.

  1. Clear your Web browser cache.
  2. Reload the vSphere Web Client page and log in again.

Unable to delete last virtual machine in a vApp
If a vApp is in partially-running or running state, and you try to delete the last virtual machine in the vApp, you get the following error: "The requested operation could not be executed on vApp "vAppName". Stop the vApp and try again."

  1. Power on the virtual machine you want to delete.
  2. Power off the virtual machine.
    This also powers off the vApp if the vApp has only one virtual machine.
  3. Delete the virtual machine.

Cannot edit settings of a Standard virtual machine in a Disaster Recovery virtual data center
When you try to edit the settings of a Standard virtual machine in a Disaster Recovery virtual data center, you get an error.
Workaround: None.

Error message appears if you try to delete a virtual machine multiple times
When you delete a virtual machine, the task might take some time. If you use the Delete command again, an error appears that states the virtual machine's uuid has no access.
Workaround: You can ignore this error.

Actions in drop-down menu are not available until the page finishes loading
When you right-click a virtual machine in a Disaster Recovery virtual data center, the drop-down menu displays all available actions. Do not use the commands until the Refresh page icon stops spinning, which indicates the page has finished loading, otherwise the command might fail.
Workaround: Wait until the page finishes loading before using the commands in the drop-down menu.

Delay in displaying virtual data center storage amount
When you create or delete a virtual machine, there is a delay before the used and free storage amounts for the virtual data center are updated. If you create a virtual machine immediately after that, the old amounts might be displayed in the wizard.
Workaround: None. The storage amounts are accurately displayed after a while.

Active Directory user with SSO administrator privileges unable to install or upgrade the plug-in
If you use Active Directory to manage users, and you have added Active Directory as an external identity source and added a user from Active Directory as Single Sign-on administrator, you are unable to install or upgrade the vCloud Air plug-in as that user.
Workaround: Do the following for the user account that you will use to install or upgrade the plug-in.

  1. Add the Active Directory user as a member of an Active Directory group.
  2. Add that Active Directory group as a member of the Administrators@vsphere.local group.

This is required to obtain the correct privileges for installing or upgrading the plug-in.

Getting Started page appears in English even if a different locale is selected
The vCloud Air plug-in is only available in English. Regardless of your locale settings, the plug-in user interface and Getting Started page always appear in English.

Cannot sort object tables by column
You cannot sort any object tables in the vCloud Air plug-in by column. When you click on a column heading, the objects in that column should be listed in ascending or descending order.
Workaround: This feature is not enabled yet.

Cannot add more than 15 hard drives to a virtual machine
When you try to add more than 15 hard drives to a virtual machine by editing its hardware settings, the command fails.
Workaround: None. You cannot add more than 15 hard drives to a virtual machine from either the plug-in or the vCloud Air portal.

Cannot view isolated networks in Networks tab
The Networks tab of a virtual data center only lists the gateway networks (routed networks) of the virtual datacenter. It does not list isolated networks.
Workaround: When you create a new virtual machine, or change the network assignment of a virtual machine, isolated networks are listed in, and can be selected from, the list of available networks.

Virtual machine console not supported on Safari browser
In Safari, you cannot open a virtual machine's console.
Workaround: You can open the console using other browsers.

Task information might be unavailable for short periods of time
A notification service provides task information to the plug-in. If there is a proxy time-out, the connection to the notification service is lost. If the plug-in does not receive any notifications for two minutes, it attempts to reconnect to the notification service. You will not receive any notifications (task information) during that interval.
Workaround: Notifications resume after the plug-in reconnects to the notification service.