Top Tasks

Featured Support Tools

VMware Skyline

Get proactive to avoid issues and free time to focus on more strategic priorities and innovations.

VMware Customer Connect™

Engage with VMware through a new and innovative digital experience with VMware Customer Connect.

Support Options

Support Options

VMware Select Support End of Sale May 2024.

VMware Production Support End of Sale May 2024.

VMware Basic Support End of Sale May 2024.

VMware Basic Support for Cloud Services End of Sale May 2024.

VMware Skyline provides proactive insights to avoid issues and free time to focus on more strategic priorities and innovations.

App-Modernization-ModernApps

Extended Support

Protection against security threats and severity 1 issues after a product reached end of support.

Developer Support

Streamlined application and script development, 12 hours per day, 5 days per week.

 

 

US Federal Technical Support

Provided by experienced engineers with U.S. citizenship, located on U.S. soil.

 

Per Incident Support

Single incident or 3 or 5 per incident support packs.

 

VMware Carbon Black Platinum Support

 

VMware Success 360 Retired Offerings

Product Support Matrix

Download the quick reference guide for the current VMware support offering by product.

Product Lifecycle Matrix

Product Lifecycle Matrix

View the reference matrix for VMware products.

VMware VeloCloud SD-WAN Support & Services

Support Plan Overview

Options for VMware SD-WAN and SASE support.

Knowledge Base

Your technical questions answered.

Support Welcome Center

The first stop for VMware support.

Documentation

Important details about SD-WAN and SASE products.

Licensing Agreement

Read the legal terms and conditions.

Communities

Connect with users across the globe.

Professional Services

Service for all deployment types, with in-person and remote support.

Training

Grow your skills, your career, your success.

Featured Resources

Gartner® Magic Quadrant ™ for SD-WAN

VMware is a Gartner Leader for the Sixth Consecutive Year.

VMware SD-WAN Data Sheets

Read about the performance specifications and solution characteristics.

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