Skyline Advisor Pro: The Next Level of Proactive Intelligence

Skyline is a self-service private and hybrid cloud offering that proactively identifies potential issues and provides resolution guidance. Skyline will help you avoid problems before they occur and reduce support request time to resolution.

Skyline is available at no additional cost with your active Production Support and Premier Support contracts, VMware Success 360 and VMware Aria Universal Suite (vRealize Cloud Universal) subscriptions. VMware Success 360 and Premier Support customers receive an exclusive Proactive Insights Report. Learn more

Skyline Advisor Pro is now even faster, smarter, and easier to use:

  • Surfaces new proactive Findings and remediations within 4 hours or less
  • Insights API for integrating Findings data with your preferred tools
  • Expanded coverage: Skyline now provides automated endpoint discovery
  • 50% faster VMware Aria Universal Suite activation increases productivity. Learn more



Free Workshop

Need a little help getting started, or just want to learn more about using the service? Schedule a free session with the Skyline Task Force.



Prevent Issues and Streamline Resolution

Avoid problems before they occur with just a few clicks and reduce the time to resolution for support requests with proactive intelligence and machine learning.

Proactive Intelligence

Get increased visibility into and optimize reliability for vSphere, NSX, vSAN, Aria Operations (vRealize Operations), Aria Automation (vRealize Automation), Aria Operations for Logs (vRealize Log Insight Cloud), Horizon, VMware Cloud Foundation, VMware vSphere Foundation, VxRail and VMware Validated Design deployments.

Automated Log Transfer

Reduce the time and effort you spend on uploading manual log requests with 17 times faster support provided by Skyline Log Assist.

Rigorous Privacy & Security

Skyline is SOC 2 & ISO certified, supports LDAPS for Active Directory Authentication and transmits product usage data securely, using data centers maintained by VMware and AWS-hosted services managed by VMware.

Related Resources

Reducing Risk in IT Operations: How Advanced Support Technologies Can Help

Reducing Risk in IT Operations: How Advanced Support Technologies Can Help

With every enterprise relying on complex IT infrastructure to drive the digital business, more CIOs and IT managers depend on advanced support technologies to help improve IT service delivery and maximize the value of IT investments.

Free Workshop: How Does Skyline Work?

Attend a guided workshop to explore the full functionality and benefits of Skyline and learn how to install and properly set up. 

Frequently Asked Questions

Hear directly from experts in the community on answers to some of the most frequently asked questions about VMware Skyline.

Demo Videos and Webcasts

Visit our on-demand video library to learn all about Skyline, from general tips and tricks, to upgrade recommendations and more.

Ready to Get Started?

Transform private and hybrid cloud operations from a reactive, break/fix mode to a proactive, predictive, and prescriptive experience.