Skyline Advisor Pro: The Next Level of Proactive Intelligence
Skyline is a self-service private and hybrid cloud offering that proactively identifies potential issues and provides resolution guidance. Skyline will help you avoid problems before they occur and reduce support request time to resolution.
Skyline is available at no additional cost with your active Production Support and Premier Support contracts, VMware Success 360 and VMware Aria Universal Suite (vRealize Cloud Universal) subscriptions. VMware Success 360 and Premier Support customers receive an exclusive Proactive Insights Report. Learn more
Skyline Advisor Pro is now even faster, smarter, and easier to use:
- Surfaces new proactive Findings and remediations within 4 hours or less
- Insights API for integrating Findings data with your preferred tools
- Expanded coverage: Skyline now provides automated endpoint discovery
- 50% faster VMware Aria Universal Suite activation increases productivity. Learn more
Free Workshop
Need a little help getting started, or just want to learn more about using the service? Schedule a free session with the Skyline Task Force.
Prevent Issues and Streamline Resolution
Avoid problems before they occur with just a few clicks and reduce the time to resolution for support requests with proactive intelligence and machine learning.
Proactive Intelligence
Get increased visibility into and optimize reliability for vSphere, NSX, vSAN, Aria Operations (vRealize Operations), Aria Automation (vRealize Automation), Aria Operations for Logs (vRealize Log Insight Cloud), Horizon, VMware Cloud Foundation, VMware vSphere Foundation, VxRail and VMware Validated Design deployments.
Automated Log Transfer
Reduce the time and effort you spend on uploading manual log requests with 17 times faster support provided by Skyline Log Assist.
Rigorous Privacy & Security
Skyline is SOC 2 & ISO certified, supports LDAPS for Active Directory Authentication and transmits product usage data securely, using data centers maintained by VMware and AWS-hosted services managed by VMware.
Skyline Advisor Pro not only helps keep our internal environment stable and secure, it proves to our customers that they need to upgrade/remediate potential issues in their environments.
-Daniel Stadelmann, Senior System Engineer, Bithawk
Skyline provides helpful and timely recommendations about what is really happening in our system. I appreciate that the proactive findings and recommendations are clear, concise, and easy to understand.
- Huy Dang, Senior IT System Administrator IT System & Database – IT Division, FE CREDIT
We especially like the Log Assist feature, which streamlines Support Request resolution.
- Brian Owen, System Engineer, Clearpath Solutions Group
Related Resources
Reducing Risk in IT Operations: How Advanced Support Technologies Can Help
With every enterprise relying on complex IT infrastructure to drive the digital business, more CIOs and IT managers depend on advanced support technologies to help improve IT service delivery and maximize the value of IT investments.
Free Workshop: How Does Skyline Work?
Attend a guided workshop to explore the full functionality and benefits of Skyline and learn how to install and properly set up.
Frequently Asked Questions
Hear directly from experts in the community on answers to some of the most frequently asked questions about VMware Skyline.
Demo Videos and Webcasts
Visit our on-demand video library to learn all about Skyline, from general tips and tricks, to upgrade recommendations and more.
Ready to Get Started?
Transform private and hybrid cloud operations from a reactive, break/fix mode to a proactive, predictive, and prescriptive experience.